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BMC

Make your data the catalyst for clarity and action

Get there with BMC Helix, SaaS solutions built to enable data intelligence, action, and orchestration for the modern enterprise

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BMC Helix solutions are resolving enterprise data problems—and the awards are rolling in:

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EMA 2021 Value Leader for Workload Automation

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BMC named a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM Tools

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GigaOM AIOps Radar Leader

AI-powered service management to drive faster resolution

Automated, AI-driven service management (AISM) capabilities enable faster, more accurate, and more efficient ways of delivering service innovations.

  • Migrate to modern service management for a 361% ROI
  • Boost agent productivity and resolve tickets faster
  • Maximize employee self-sufficiency with customer-quality experiences and intelligent self-service
AI-powered service management

Real-time operational insight, anomaly detection, root cause isolation, and remediation

Leverage artificial intelligence for IT operations (AIOps) to identify patterns in monitoring and capacity, data across IT operations, and DevOps environments for real-time, enterprise-wide insights.

  • Minimize service downtime with context-based anomaly detection
  • Lower MTTR with automated event correlation and management
  • Reduce event noise for clear visibility to critical issues
  • Use service-centric root cause isolation to take corrective action and optimize performance and availability
BMC Helix AIOps Overview

Application and data workflow orchestration

Application workflow as a service, available where you need it, when you need it.

  • Deliver business-critical services in production on time, every time
  • Orchestrate application and data workflows for on-premises, hybrid, and multi-cloud infrastructures
  • Accelerate business agility, collaboration, and new technology adoption by integrating into any DevOps automation tool chain with ‘as-code’ interfaces
Application and data workflow orchestration
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