Embed cognitive capabilities to revolutionize your employee experience
Employees expect to use modern tools to do their jobs, from anywhere, at any time, on any device. With BMC Helix Digital Workplace, employees can use multiple channels to find information, request services, and solve problems.
- Intelligent: Seamless transition between live support agent and chatbot with multiple language support
- Conversational: Chatbot understands your queries in natural language
- Omni-channel experience: Mobile, Slack, Skype for Business, and SMS