BMC Helix Quick Configure: Network Monitoring

What you get:

BMC Helix will perform the following in one environment:

• Conduct a workshop to gather requirements
• Prepare Solution Design Document
• Install one instance of Entuity
• Configure and troubleshoot Entuity discovery
• Configure up to two out of the box Entuity or BMC Helix dashboards
• Configure up to five out of the box Entuity reports
• Configure Entuity Flow Analyzer
• Install one BMC Helix PATROL Agent
• Configure integration from Entuity to BHOM
• Prepare Test Strategy and System Test Plan
• Prepare Construction Document
• Assist Customer with functional testing

Customer will be responsible for:

• Providing access and privileges on servers for Entuity and BMC Helix PATROL Agent deployment
• Providing access and privileges required for network monitoring
• Conducting functional testing

Deliverables: Using BMC Helix standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Solution Design Document
• Construction Document
• Test Strategy and System Test Plan

Completion Criteria: BMC Helix will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Customer must have a license for Entuity for BMC Helix Operations Management
• BHOM must already be onboarded and configured for user access
• Firewall ports must be open between monitoring environment and BHOM
• Minimum version for BMC Helix Patrol Agent is 21.02

Additional information:

• Estimated Duration: 12 days
• In-scope Product: BMC Helix Operations Management
• Service Type: Deployment
• Availability: Active
• Success Service Code:
  • MONI_NETW_001_OFFSHORE
  • MONI_NETW_001_ONSHORE
• Date Last Updated: 04/28/2025