BMC Helix Digital Workplace Advanced (DWPA) Starter Service

What you get:

BMC will perform the following:

• Configure user roles, banners, catalog sections in DWPA settings.
• Leverage existing Foundation Data*, BMC will configure up to 5 Simple Services * that can be requested by end users from BMC Digital Workplace.
• Configure BMC Helix Digital Workplace Advanced in 3 environments: Development (Dev), Quality Assurance (QA), and Production.
• Prepare the Construction Document.

BMC will provide this service with one of the approaches below:

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Customer has an implemented BMC Helix ITSM platform.
• Customer has a current license for BMC Helix Digital Workplace Advanced.
• Customer has existing Foundation Data* loaded.
• Customer will be responsible for:
  • Conducting functional testing.
  • Providing logos, banners, and minimal branding requirements.

Additional information:

• Estimated Duration: 4 weeks
• In-scope Product: BMC Helix Digital Workplace Advanced
• Service Type: Deployment
• Availability: Active
  
• Success Service Code:
  • DWPA_STRT_004_OFFSHORE
  • DWPA_STRT_004_ONSHORE
• Date Last Updated: 04/01/2024