BMC Helix Container Deployment Service

20+ CREDITS

This Service installs a BMC Helix application into a container management platform that has been previously set up in your data center. It also prepares the platform for application configuration. This Service does not configure BMC Helix applications.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop to identify Customer’s infrastructure and sizing requirements
  • Prepare Construction Document
  • Validate Customer’s environment meets pre-requisites
  • Deploy the BMC Helix application on Customer’s container platform
  • Validate the installation of the BMC Helix application

Customer will be responsible for:

  • Ensure the right-level of access is provided to BMC resources to perform the deployment on Customer’s containerized platform

BMC will provide this service with one of the approaches below:

Delivery Options Success Credits Required
Standard Delivery*
20
Country-Specific Staffing*
30

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

Additional information:

  • Estimated Duration: 2 weeks
  • In-scope Products: BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix Operations Management (BHOM), BMC Helix Platform
  • Service Type: Deployment
  • Availability: Inactive
  • Success Service Code: HELX_CONT_002, HELX_CONT_002_ONSHORE
  • Date Last Updated: 10/1/2023

Definitions:

Country-Specific Staffing: Upon Customer’s request and BMC resource availability, BMC will deviate from BMC’s Standard Delivery model. BMC will work with Customer to understand and address their country-specific staffing requirements. The staffing choice from which country a BMC resource comes from will be mutually agreed to by BMC and Customer.

Standard Delivery: A mix of BMC consultants and project managers sourced from various BMC locations.

Getting started is easy

Contact Success Concierge