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BMC

Agile Delivery Bundle

50 CREDITS

The Agile Delivery Bundle service provides access to one BMC project manager, one BMC senior consultant, and two Global Services Delivery (GSD)* consultants for one month to assist Customer with BMC solution automation.

What you get:

For one month, Customer gets access to:

  • 10 business days of remote project manager
  • 20 business days of senior consultant for technical governance·
  • 40 business days of remote GSD consultants spread across 2 consultants

Under Customer’s direction, BMC may perform such activities, as time permits:

  • Configure requestable services
  • Configure business workflows
  • Configure dashboards and reports
  • Configure integrations
  • Configure chatbot skills
  • Configure knowledge articles
  • Configure discovery patterns (TPL*)
  • Configure knowledge modules for monitoring
  • Prepare Status Reports

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Status Reports

Completion Criteria: BMC will have completed these Consulting Services when the allotted period of time has been reached or when Customer has indicated they no longer need assistance, whichever occurs first.

Pre-requisites:

  • Customer provides a prioritized backlog of work to be completed.

Additional information:

  • Estimated Duration: 1 consecutive month
  • In-scope Products: BMC Helix Business Workflows, BMC Helix Capacity Optimization, BMC Helix Chatbot, BMC Helix Cloud Cost, BMC Helix Cloud Security, BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM. BMC Helix Knowledge Management by ComAround, BMC Helix Monitor,BMC Helix Optimize, BMC Helix Platform, BMC Helix Remediate, BMC Helix Vulnerability Management
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: AGIL_DLVR_001
  • Date Last Updated: 08/31/2021

 

*Definitions

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