BMC Helix Access to an Applications Managed Service Specialist

What you get:

BMC will perform the following:

In addition to your Comprehensive Success Plan, the AMS team will provide one additional delivery specialist for a period of one month, under Customer’s direction, to perform activities like:

• Assist with bulk data migrations
• Build third-party integrations
• Configure requestable services
• Configure repeatable services
• Configure dashboards or reports
• Testing and Support for Upgrade Activities

Pre-requisites:

• Customer must be a subscriber to the Comprehensive Success Plan.

Additional information:

• Estimated Duration: 1 month
• In-scope Products: BMC Helix Business Workflows, BMC Helix Chatbot, BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix MCSM
• Service Type: Technical Assistance & Operations
• Availability: Active
• Success Service Code: APPM_DELI_001
• Date Last Updated: 03/20/2025