icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC

BMC Helix Smart IT: Essential Subscription Administrators & Consultants

BMC Helix Smart IT provide a modern IT experience for delivering, managing, and consuming a service. BMC Smart IT is an intuitive, engaging interface that helps you deliver service from anywhere with the fully mobile experience and build engaged teams with embedded social and collaboration capabilities.

Using examples, demonstrations, scenarios and laboratory exercises the content of the online education subscription help you develop skills in BMC Helix Smart IT administration, and configuration and details the use of this solution to identify and remediate system vulnerabilities.

Note: This is an annual subscription and is regularly updated and changed, without notice, based on product updates, improvements, and additions. During the duration of the subscription, users will have access to the latest content without incurring additional fees or being subject to additional registrations.

Major release:

BMC Helix ITSM 20.x

Good for:

Administrators

Course Delivery:

All Delivery Method | 22 hours

Learner Objectives

  • Become familiar with BMC Helix Smart IT
  • Understand administrative tasks for BMC Helix Smart IT
  • Learn about BMC Helix Smart IT overview, its architecture, benefits, features, and roles
  • Understand features and functionalities like multitenancy, map licenses, rebranding, troubleshooting and so on
  • Understand administrative tasks for BMC Helix Smart IT
  • Explain generating Active User Report; using scripts and Rest API
  • Understand troubleshooting

Subscription Courses

Offerings:

  • Course 1: BMC Helix ITSM - Smart IT 20.x: Fundamentals Using (WBT)
  • Course 2: BMC Helix ITSM - Smart IT 20.x: Fundamentals Administering

Certification:

  • BMC Certified Associate: Helix ITSM - Smart IT 20.x Online Exam