BMC FootPrints 20.x: Administering

BMC FootPrints gives IT organizations the control necessary to continuously improve service delivery and manage IT assets while driving efficiencies, controlling costs, maintaining compliance, and reducing IT vulnerability and financial risk. BMC FootPrints is easy to install, use, and integrate with other systems. Empower business users to solve common issues through self-service or provide an easy way to initiate service delivery. Administrators can quickly create personalized working experiences that increase productivity by configuring end-to-end business services for IT and beyond.

This 5-day instructor-led training provides learners the knowledge and critical skills necessary to plan for the installation, complete system configuration, and basic administration of BMC Footprints, such as – creating address books, configuring workspaces, planning, and linking surveys, configuring and editing service portfolios, configuring service reports, integrating Footprints to different platforms; and troubleshooting conflicts within Footprints.