Video: Control-M Customer Testimonial: Navistar Uses the Power of Big Data to Reduce Vehicle Downtime (1:24)
Navistar, a leading manufacturer of commercial trucks, buses, defense vehicles, and engines, uses big data to generate new, value-added services that empower truck drivers and improve vehicle uptime. BMC Control-M manages Navistar’s day-to-day business operations, including inputting over 20 million records daily from sensors on vehicles that are checked against parts inventory, supplier information, and cost data. This data is used to minimize downtime for fleet owners and has resulted in a reduction of vehicle downtime of “upwards of 40%.”
Business Challenge
Navistar, a leading manufacturer of commercial trucks, buses, defense vehicles, and engines, uses big data to generate new, value-added services that empower truck drivers and improve vehicle uptime. This starts with its OnCommand™ Connection remote diagnostics system, which captures data from over a dozen telematics providers to create 20 million data records per day. To aggregate, normalize, move, and process this data, big data teams were spending significant time and resources moving data and running scripts manually. They needed a faster, more efficient way to get that job done.
BMC Solution
Control-M for Big Data automates and manages complex workflows and large-scale data moves by speeding the consolidation of data from internal and external sources and moving it into Hadoop for analysis.
Business Impact
Control-M manages Navistar’s day-to-day business operations, performing tasks such as database updates, data extractions, updates to price and parts masters, integration with distribution center and warehouse management systems, and financial reporting. With Control-M for Hadoop, the staff now manages job streams for big data projects using the same solution that supports its other critical business processes.
- Previously, two engineers worked full time collecting and transforming OnCommand data. Now the task is done automatically and immediately.
- Control-M saves engineers 20% of their work time by automatically collecting and reporting on the results of cybersecurity vulnerability scans.
- Application developers are now actively engaged in job scheduling, freeing up schedulers’ time for strategic activities.
"In the connected vehicle age, our vision for big data is to add a new dimension of insight-driven service…We’ve just begun to tap the power of Control-M to help us use big data to enhance remote diagnostics, improve vehicle quality, and protect critical resources from unauthorized access, among other initiatives."
— Todd Klessner, Senior Data Operations Specialist, Batch Operations, Navistar