BMC ITSM solutions are the services hub for your IT ecosystem. They enable you to empower and delight your business users with mobile access and social collaboration while improving service delivery.
Built on the world's most widely used cloud
platform, Salesforce1, Remedyforce delivers the robust, scalable IT service management you require with the social, mobile, and collaborative
capabilities today's users expect.
Remedy is the industry's most complete and
capable ITSM solution, built to meet the most complex enterprise needs. Remedy IT service management is available on the BMC OnDemand cloud platform and on-premises.
BMC ITSM solutions provide value beyond common service desk operations. You can offer business users quick and easy access to IT services with reliable and convenient social and mobile capabilities. You can automate processes and leverage a wealth of knowledge through a broad range of integrated solutions.
Last week, I had an absolutely humbling experience. I was traveling to Miami to speak at the ITEXPO conference about the BMC Remedyforce team's use of social media as part of our product development, marketing, selling, and customer support strategy.… Read more