BMC
(855) 834-7487

Atrium Infrastructure as a Service (IaaS)


Unify data and processes from across IT

Only with BMC can you move beyond point-to-point integrations and traditional CMDBs to:

  • Design and model IT infrastructure, services, and policies
  • Transition well-orchestrated services into production, consistently and quickly
  • Operate services with clear insight and quickly adapt to change
  • Establish and maintain a single source of reference for IT infrastructure and services

With BMC Atrium, you will:

  • Reduce failed changes by 50%
  • Reduce manual efforts to remediate server events by up to 90%
  • Eliminate 95% of manual effort to discover and map configuration items

Service-driven architecture

With a unified architecture, you get great results sooner — and keep getting them well into the future. See how BMC Atrium provides the foundation for managing services across their lifecycle.


Create a single source of reference for IT

This industry-proven CMDB:

  • Federates data from across IT into a single, logical data store
  • Merges data from multiple discovery tools into a single, reliable dataset
  • Integrates to third-party IT processes and tools through open APIs
  • Maintains data accuracy in rapidly changing IT environments
  • Simplifies data mapping through an enterprise integration engine
  • Organizes and standardizes applications in a definitive software library

Customer Success

BMC customer Brookfield shares how BMC met their needs for a full function CMDB.


Automatically discover IT assets, applications, and relationships

This product:

  • Provides the industry's largest open library of predefined product configurations
  • Provides critical, historical context by linking all discovered data back to its source
  • Seamlessly integrates with key IT management systems, third-party CMDBs, and the market-leading BMC Atrium CMDB
  • Includes reference data for hardware power consumption and heat dissipation and for software end-of-life dates
  • Requires no software to be installed on discovered devices
  • Encrypts passwords and communication (tested against industry-standard penetration tools)
  • Includes automated diagnostics that quickly identify location and cause of discovery issues

4-Minute Overview

Get a 360-degree view of your IT infrastructure with BMC Atrium Discovery and Dependency Mapping
 


Benefit from highly interactive access to key metrics

This product provides:

  • Fully customizable, personalized, and role-based views for KPIs aligned with ITIL best practices
  • Highly intuitive, graphical interface with metrics aggregated across IT processes
  • Drill-down and trending capabilities across business services
  • Pre-built data “universe” that lets non-technical users create reports in seconds, without programming
  • Web-based interface for interactive, ad hoc query and analysis
  • Summarized, cross-functional views of IT performance

Best Practices White Paper

Executive Dashboards: Putting a Face on Business Service Management


Automate end-to-end processes across all of IT

This product provides:

  • Thousands of pre-built run books based on ITIL good practices
  • Graphical Development Studio for assembling workflows
  • Integration Mapping Wizard to simplify configuration of application interfaces
  • Operator Control Panel for control and monitoring of workflow execution
  • Scalable grid architecture with load balancing and high-availability

Video Overview

Keep your data center operating smoothly with Data Center Automation solutions from BMC.
 


Define, track, and deliver the quality of service customers expect

This product:

  • Manages service levels for both the delivery and support of business services
  • Provides a fast, repeatable process for defining and capturing SLAs
  • Allows customers to request offerings based on service level
  • Proactively delivers SLA data to IT consoles, so staff can prioritize activities based on business relevance
  • Provides real-time visualization of service level target and agreement compliance data
  • Automatically calculates monetary impact cost, as well as compliance penalties and rewards
  • Performs compliance and cost trending to identify areas for improvement

Demonstration

Use service targets from BMC Service Level Management to prioritize work on incident requests in BMC Service Desk.
 


BMC Atrium is available as part of the following BMC product suites:

BMC Remedy IT Service Management Suite

Help should be everywhere you need it — across your entire business, on every device, and accessible to everyone. That's what BMC Remedy does, no matter which version you choose.

BMC TrueSight Operations Management

Proactively detect and automatically resolve IT performance issues before users and services are negatively impacted.

BMC BladeLogic Automation Suite

Automate management, control, and enforcement of configuration changes across servers, networks, databases & applications — in traditional data centers and the cloud.

BMC Application Management Suite

Deliver reliable, error-free applications — more quickly and inexpensively — for increased competitive advantage.

Contact us

General questions: (855) 834-7487
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CMDB Guide

CMDB

Practical how-to guidance for delivering a comprehensive & useful CMDB