The Digital Revolution is creating huge opportunities for innovation and productivity in the...
Mainframe Blog
What is the Rolling 4-Hour Average?
Why is the Rolling 4-Hour Average (R4HA) important? Why should you and I care? Developers, testers...
Mainframe MIPS: An Introduction
Since the 1950s—and even in today’s era of virtualization, cloud computing, and distributed...
Db2 LOBs: Unstructured Data Management
We all know that IBM Db2 has been around for a long time and was originally designed to house...
How Digital Innovation is Driving the Modern Service Desk
A few weeks ago, I met with one of our large retail banking customers. During this meeting we...
Transforming Our User Experience
What Is Good User Experience? Bad design is easy to see. It’s obvious at the ATM, in the...
ITAM 2015: The evolving role of the IT Asset Manager
In a previous post, we discussed the fact that IT Asset Management is underappreciated by the...
Building the case for IT Asset Management with Benchmarking
This is a long article, but I hope it is an important one. I think the IT Asset Management sector...