The concept of continuous improvement is central to DevOps, challenging organizations to constantly...
Mainframe Blog
Staying Ahead of Ransomware, Part 3: Sensitive Dataset Access...
When monitoring sensitive datasets, our customers commonly ask, “What else should I be monitoring...
Observability vs Event Management: What’s The Difference?
When it comes to alerts and alarms, there is only one movie scene that comes straight to mind:...
Are you making the most of IBM’s Tailored Fit Pricing?
IBM’s Tailored Fit Pricing (TFP) model provides contract options for mainframe organizations that...
Staying Ahead of Ransomware, Part 2: Privileged Access...
What can we do to stop ransomware from happening in the first place? And how can we stay ahead of...
Staying Ahead of Ransomware, Part I: Normalcy Bias and Initial...
What one word gets any IT professional’s attention in 2021? Ransomware. In this blog series, we...
IT Risk Management Process for ITIL® v3 & ITSM Environments
Dealing with risk is an important part of deploying new services in an IT service management (ITSM)...
How Three BMC Customers Are Delivering a Transcendent Customer...
At BMC Exchange 2021, we heard from BMC customers who are on their way to becoming an Autonomous...