You made a significant investment in a service management solution. You hired the best service...
Mainframe Blog
How A Consistent Global Approach to ITSM Keeps Arcadis Ahead of...
In this Run and Reinvent podcast, Andy Hardwick, director of global service management at Arcadis...
ITSM Then, Cognitive Service Management Now: The Future of...
Meet Enterprise DX Company (EDX), a large, multinational—and, yes, fictional—corporation in the...
Introduction to Identity and Access Management
The complexity of modern IT systems cannot be overstated as things like machine learning, big data...
What is a CMDB and How to Optimize it for Service Delivery
As a consultant I have seen how, in many organizations, the configuration management database...
Cybera’s IT Service Management Transformation Reaps Productivity...
In this Run and Reinvent podcast we chat with two guests from Cybera, a cloud-based managed network...
Db2 12 for z/OS: An Introduction
One of the most valuable resources for modern businesses is data. Data increases its relevancy as...
What Does IBM’s New Tailored Fit Pricing for Mainframe Mean for...
In this Run and Reinvent podcast I chat with Steve Solomon, product manager for mainframe cost...