Strategy is vital to a successful IT project. Your strategy should ensure the IT project aligns...
The Business of IT Blog
What is Zero Touch Service Management (ZTSM)? ZTSM Explained
Leaders in digital technology like Amazon and Apple are providing consumers with an improved...
Organizational Change Management (OCM): A Template for...
IT is all about organizational change and technical disruption. Organizations use IT as a digital...
Enterprise IT Glossary
Welcome to the BMC Enterprise IT Glossary. We’ve rounded up some of the most popular technology...
Fingerprinting Explained: How It Works & How To Block It
Fingerprinting is a tracking technique that advertisers and companies use. This tracking is such a...
What Is the Internet of Behaviors? IoB Explained
In their strategic predictions for 2020, Gartner announced that the Internet of Behaviors is...
Outcomes vs Outputs: What’s The Difference?
If you have been paying attention to ITIL® 4 you will almost certainly have noticed the buzz around...
How to Create an IT Strategy: Getting Started
An IT strategy deals with big IT and digital transformation questions. You likely need to formalize...