We’re previously looked at metrics and KPIs for IT Service Management (ITSM). You may well be...
The Business of IT Blog
Going Beyond Controlling Costs to Optimizing Spend with SaaS
For as long as I can remember, IT has been under pressure to keep technology costs in check. Most...
State of the CIO
As the IT world continues its inexorable march towards the future, IT professionals are...
State of Serverless Today
Adopting serverless computing relieved many DevOps teams from the responsibilities of purchasing...
The 2020 Gartner Magic Quadrant for Data Center and Cloud...
No matter their industry, enterprises from around the world eagerly anticipate the unveiling of...
5 Practices for Controlling Costs as You Move to SaaS
There are a number of great reasons for moving to SaaS. One of the most compelling is the...
Building an Innovation Culture
Two things business leaders know: change is the only constant, and novel problems require novel...
Succeeding with an Innovation Stack
An innovation stack is a powerful concept for startups, based on the idea that companies stacked...