How many of us have thought, “We just passed a compliance audit so everything must be secure,” or...
Author - BMC Software
Five Ways to Improve Incident Management with Decision Support
Hero-centric incident management can be great—when users are lucky enough to get the hero on their...
IT Leaders Highlight Their Key Multi-Cloud Challenges in New BMC...
Rapid adoption of multiple public and private cloud services and infrastructure has created...
BMC’s Predictions for 2018
In 2017, business became digital. In 2018, digital transformation will go into overdrive, as...
Are you Prepared to Accelerate Your Digital Transformation?
Let’s just be honest, life as a service desk or IT professional has never been harder. Database...
Gartner 2017 Magic Quadrant for ITSM Tools
The 2017 Gartner Magic Quadrant for IT Service Management (ITSM) Tools is now available. We believe...
5 Bright Constellations on the Service Desk Horizon
Let’s face it, many service desks and IT departments have so much on their plate, it’s hard to keep...
IT Change: From Resistance to Embrace
This blog is the first in our three-part series on “Successful IT Change Management,” in which...
Getting IT Change Management Right
This is the final blog in our three-part series on “Successful IT Change Management.” Last time, we...
Laying a Foundation for IT Change
This blog is the second in our three-part series on “Successful IT Change Management.” In our last...