This blog is the first in our three-part series on “Successful IT Change Management,” in which...
Author - BMC Software
Getting IT Change Management Right
This is the final blog in our three-part series on “Successful IT Change Management.” Last time, we...
Laying a Foundation for IT Change
This blog is the second in our three-part series on “Successful IT Change Management.” In our last...
Ask the Expert: Is There Hope on the Service Desk Horizon?
Let’s face it, most service desks and IT departments have so much on their plate, it’s hard to...
How SecOps Response Service Addresses WannaCry Ransomware
So, CVE-2017-0144 , a vulnerability that was identified about two months ago (published Mar 16...
Is It Time To Modernize Your IT Service Management Solution?
When software companies merge, it can create uncertainties for customers. With any merger, there...
Ask the Expert: The Digital Workplace Starts With The Employee...
Employees now crave the same user experiences at work that they enjoy in their personal lives...
How To Build Better Virtualization Strategies
Thinking of virtualizing your infrastructure? Just launched a virtualization project? There are...
4 Reasons to Consider Switching to a Modern Service Desk
When software companies merge, like other businesses, it can create opportunities as well as...
With TrueSight Operations Management poor Lync/Skype performance...
Skype for Business is becoming a critical business application for online meetings, messaging...