This blog is the second in our three-part series on “Successful IT Change Management.” In our last...
Author - BMC Software
Ask the Expert: Is There Hope on the Service Desk Horizon?
Let’s face it, most service desks and IT departments have so much on their plate, it’s hard to...
How SecOps Response Service Addresses WannaCry Ransomware
So, CVE-2017-0144 , a vulnerability that was identified about two months ago (published Mar 16...
ITIL/ITSM Roles and Responsibilities
New for 2019: Access the ITIL 4 Guide on BMC Blogs › IT Service Management roles and...
IT Governance: An Introduction
The defining evolution of IT governance IT governance serves as a strategic enabling force for the...
ITIL® V3 Foundation Study Guide
New for 2019: ITIL 4 Foundation Study Guide › About the ITIL Foundation Certification ITIL...
Is It Time To Modernize Your IT Service Management Solution?
When software companies merge, it can create uncertainties for customers. With any merger, there...
Ask the Expert: The Digital Workplace Starts With The Employee...
Employees now crave the same user experiences at work that they enjoy in their personal lives...
How To Build Better Virtualization Strategies
Thinking of virtualizing your infrastructure? Just launched a virtualization project? There are...
ITIL® Demand Management
New for 2019: Access the ITIL 4 Guide on BMC Blogs › What is ITIL demand management? ITIL demand...