Workload Automation Blog

Intelligent. Insightful. Efficient: AI-powered Workflow Automation with Control-M

AIOps Innovation Man Tablet Data
2 minute read
April Hickel

We know you are constantly evaluating how to respond instantly to change while delivering with confidence. Your business, and your customers, depend on it. So, when a new innovation like AI reinvigorates operations, it’s not just a trend. It’s a transformation. Momentum is building around AI-powered orchestration and real-time responsiveness: two key priorities shaping operations in 2026. At the heart of modern strategy are questions like: What new possibilities does AI unlock for workflow orchestration? Where does AI deliver the biggest impact in orchestrating your critical business processes? And how do you put AI to work to simplify complex workflows?

We’re kicking off the new year with a bold leap forward in workflow orchestration. Control-M helps teams respond instantly to change and deliver with confidence, because business continuity depends on it. By adding these powerful new features, Control-M is equipping customers with generative AI to unlock new levels of efficiency and value for their businesses.

Control-M SaaS 26.01: AI at the Heart of Orchestration

Our new quarterly release cadence brings innovation faster— packed with practical AI capabilities that accelerate onboarding, improve agility, and strengthen governance.

AI Workflow Creator

AI-powered workflow creation turns intent into action, helping teams design and activate workflows in seconds, without complexity. No more translating requirements into technical steps or digging through documentation. Just express your intent and let AI do the heavy lifting. Result: AI-powered workflow orchestration means faster workflow creation onboarding for new users and accelerated productivity for experts—unlocking unprecedented workflow efficiency and operational agility.

AI Access Control

Innovation meets governance. Granular AI access controls enable admins to manage permissions for Jett (our Control-M assistant) and AI Workflow Creator at user and role levels. Result: Balance innovation and governance with granular AI access controls so teams can move faster without sacrificing trust.

Dynamic and Smarter Monitoring Dashboard

Monitoring just got a major upgrade. Our new dashboard delivers a customizable, tile-driven view of your workflows. Add, remove, resize – make it yours. Result: A customizable, tile-driven dashboard delivers smarter, more efficient operations by reducing navigation, speeding up troubleshooting, and optimizing workflows.

Together, these features help you streamline operations, reduce complexity, and adapt with agility.

Expanding AI Integrations

Our integration roadmap keeps pushing boundaries. Recent additions include AWS Bedrock, Google Vertex AI, and Crew AI, empowering you to orchestrate multiple AI agents for complex, collaborative workflows. Result: Greater efficiency, faster innovation, and scalability that power complex AI and data workflows that can keep up as business grows. grows.

Control-M Event-Driven Workflows: Real-Time Responsiveness

We’re thrilled to introduce Control-M Event-Driven Workflows, a breakthrough capability that detects system events and dynamically triggers and reshapes workflows in real time. It supports event consumption from messaging platforms such as Kafka, AWS SQS, RabbitMQ, and works across both Control-M Self-Hosted and SaaS environments. Result: Bridge the gap between batch and real-time processing for instant responsiveness and smarter operations.

Strengthening Data Partnerships

We’ve deepened partnerships with Snowflake and Databricks, combining best-in-class data platforms with Control-M’s orchestration power. Result: Seamless data-driven workflows that deliver maximum business value.

What’s Next?

We’re just getting started. The next waves of Control‑M innovation will push even further into AI‑driven orchestration, real‑time intelligence, and user‑first design. Expect enhancements that simplify operations, boost agility, and unlock new growth opportunities.

See these innovations in action

Businesses that harness both AI-driven orchestration and real-time responsiveness will deliver faster, smarter, and with confidence. Discover how you can simplify operations, accelerate delivery, and harness AI to transform the way your business runs. Attendees will also get expert insights, live demos, and answers to their toughest questions.

Join us to explore these innovations together

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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As BMC, we are committed to a shared purpose for customers in every industry and around the globe. BMC empowers 86% of the Forbes Global 50 to accelerate business value faster than humanly possible by automating critical applications, systems, and services to take advantage of cloud, data, and emerging AI technologies. BMC, now operating as an independent company, helps the world’s most forward-thinking IT organizations turn AI into action—unlocking human potential to multiply productivity so teams can focus on the work that matters most.
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About the author

April Hickel

April Hickel is Global Vice President of Strategy for Orchestration and Automation at BMC Software, where she shapes the strategic direction of the Control-M portfolio—BMC’s platform for orchestrating application, data, and AI workflows across hybrid environments at enterprise scale.

In this role, April partners closely with enterprise customers, industry leaders, and internal teams to translate real-world operational needs into clear strategy and actionable roadmaps across cloud, data, and AI-driven orchestration.

Known for her customer-first perspective and global engagement, April regularly connects with organizations worldwide through innovation roadshows, executive briefings, and advisory forums.
Her focus is helping enterprises apply AI in practical, governed, and trustworthy ways so they operate with increasing resilience and speed, as orchestration plays a central role in business outcomes that are measurable and accountable across the enterprise.