Shawn Jaques

Shawn Jaques

Shawn Jaques is a Director of Marketing at BMC, driving marketing and content strategy and execution for Security Operations solutions. These solutions span the DevOps, SecOps, Cloud Management and IT Automation markets. Shawn has over 17 years in enterprise software at BMC and other organizations through a variety of roles including marketing, product management and strategy. Shawn has also been a strategy consultant and financial auditor for seven years and has an MBA from The University of Texas at Austin and a BS from the University of Montana. He lives in Colorado and enjoys running, skiing, fly-fishing and other outdoor activities.

Spectre and Meltdown Vulnerabilities: Avoid the War Room

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Researchers have discovered a new way that hackers can potentially exploit systems to expose passwords, keys, and other sensitive data - and this time it involves the physical hardware. (Source: NYTimes) These new vulnerabilities, called Spectre and Meltdown, were discovered in Intel processors, and more specifically the way that the processors … [Read more...]

4 Key Findings from Forrester Survey on SecOps Maturity

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Maturity is typically used in the context of a person’s path to adulthood. Do they behave and act as civilized adults according to social norms? Or do they throw tantrums, speak out of turn or lack the decorum to behave appropriately for the situation? We also use maturity to describe the sophistication and completeness of an organization’s … [Read more...]

Learning from the Equifax Breach

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As organizations continue to adopt open source software and cloud technologies, maintaining a secure and compliant environment is getting more challenging. As noted in the WSJ post Out-of-Date Software Creates Incalculable Cyber Risk, even though Equifax was aware of the Apache Struts vulnerability (CVE 2017-5638) and attempted to fix it, there … [Read more...]

SecOps Response Service Earns Industry Accolades

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As today’s high-risk digital environment drives the need for faster, more effective, and more efficient vulnerability remediation, SecOps Response Service from BMC has earned two recent industry awards validating its success in addressing this critical need. While media headlines tend to focus on newly emerging threats, IT leaders know that most … [Read more...]

Event Triage and Remediation Made Easy – Just ask Jerry.

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Dealing with the ongoing massive volume of events that arrive daily can be tedious, error-prone, and costly. Just ask “Jerry.” He’s an operator who comes to work each day at 8 a.m., carrying his coffee cup that only gets washed every few days. After all, who has the time to clean a coffee cup when being bombarded by nonstop events that need to be … [Read more...]

4 Use Cases to Automate the Gap with Service Process Orchestration

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If you are an IT professional, you probably don’t need convincing of the benefits of automation. In fact, you probably have several tools in your environment that are delivering automation of one form or another right now. For many organizations, enterprise software tools for things such as configuration management, service desk management or IT … [Read more...]