Trust is the heartbeat of banking, financial services, and insurance firms. Customers trust that...
Mainframe Blog
State of the Mainframe in 2025
In 2006, I had the privilege of working closely with my former colleague, Mike Moser, on...
ServiceOps Is a Strategic Imperative for Modern IT Organizations
At BMC Helix, we’ve long led the charge in applying AI and automation to cut costs, minimize...
A Real-World ITSM Transformation: From Firefighting to...
When IT leaders talk about “maturing service management,” the conversation often drifts into...
When AI Lets the Mainframe Talk Back
What if the most powerful system in your enterprise stack—the mainframe—could finally speak for...
Cutting through the hype: Key takeaways from 2025 Gartner® Hype...
The IT service management (ITSM) landscape is evolving rapidly. The 2025 Gartner Hype Cycle offers...
Mainframe Optimization Made Smarter: AIOps + DataOps with BMC AMI
Today’s mainframe teams face a perfect storm of mounting complexity, rising cost pressures, and a...
How Conversational and Contextual AI Power Mainframe...
The hum of critical systems never sleeps. Somewhere, a mainframe operator stares at a spike in CPU...