In my role as Principal Solutions Marketing Manager for BMC’s TrueSight SaaS analytics and...
IT Operations Blog
Real User Monitoring vs Synthetic Monitoring: What’s The...
In the always-on, competitive digital economy, a high-performance customer experience can mean the...
IT Infrastructure Capacity: Optimizing for Digital Maturity
Digital transformation has changed how we do almost everything. Our consumer expectations have...
Infrastructure Monitoring vs Management: What’s The...
Introduction / background “If you cannot measure it, you cannot improve it.” – Peter Drucker. This...
The IT Infrastructure Manager: Roles & Responsibilities
In this article, we’ll look at the important role of Infrastructure Manager, including: The...
Why Application-Centric Infrastructure Requires A Different...
The nature of application performance monitoring (APM) is changing, mostly because the nature of...
4 Use Cases to Automate the Gap with Service Process...
If you are an IT professional, you probably don’t need convincing of the benefits of automation. In...
Self-Service IT Thrives in the Clouds
IT services now sprawl from a wider range of resources to a wider range of audiences in most...