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Data Privacy Binding Corporate Rules (BCR)

Safeguarding the privacy and security of personal information is a top priority for BMC Software in our data driven-economy. BMC, a global leader in innovative software solutions, has become the world's first enterprise IT management provider to secure EU accreditation for its Data Privacy Binding Corporate Rules (BCRs) as both a Controller and Processor of personal data. BCRs are considered to be the platinum standard for compliance in data privacy and personal data protection worldwide.

The BCR certification has been approved by the European Data Protection agencies. The approval covers both BMC's handling of personal data (Controller) as well as the personal data it handles on behalf of its customers (Processor).

The BMC’s BCR Policy is incorporated into a corporate wide policy, requiring all BMC entities, employees and third party providers to comply with and respect the BCR Policy which is governing the collection, use, access, storage and transfer of personal data among BMC entities and third-party sub-processors worldwide.

The BCR Policy applies to all personal data of past, current and potential employees, customers, resellers, suppliers, service providers and other third parties wherever it is collected and used in conjunction with BMC business activities and the administration of employment.

BMC will apply the BCR Policy universally in all cases where BMC processes personal data, whether the personal data relates to European individuals or not, even though EU data protection laws only apply to personal data collected in Europe.

How does the BCR Policy apply to BMC and what are the benefits for our Customers?
European data protection law prohibits the transfer of EU personal data to countries outside Europe that do not ensure an adequate level of data protection. Some of the countries in which BMC operates are not regarded by European data protection authorities as providing an adequate level of data protection. Having the BCR in place allows BMC to transfer personal data in accordance with European data protection laws in any country in the world.

Being an alternative to the old Safe Harbor, the Privacy Shield and the EU Model Clauses, the BCR allows our Customers to contractually rely on our Processor BCR Policy to transfer their personal data to BMC in a safe manner and in accordance with European data protection laws, in any locations where BMC does business. The BCR requirements are indeed contractually flowed down to our subcontractors, so that Customer’s personal data are covered throughout the chain of subcontractors.

How does the BCR Policy apply to BMC Group of entities?
The BCR Policy describes the standards that BMC group members ("Group Members") must apply when they transfer personal data internationally, whether to other Group Members or to external service providers, and whether Group Members are transferring personal information for their own purposes or when providing services to a third party controller. The content of the BCR Policy is available below (“BCR Policy”) in several languages.

All Group Members have signed the BCR Intra-Group Agreement (“IGA”) and are therefore bound to comply with the BCR Policy. The list of Group Members is available below (“List of BMC Entities part of the BCR Intra-group Agreement”). In addition, a copy of the IGA can be provided upon written request to BMC’s Global Privacy Officer.

Further Information
If you have any questions regarding the provisions of the BCR Policy, your rights under the BCR Policy or any other data protection issues, you can contact BMC’s Global Privacy Officer at the address below who will either deal with the matter or forward it to the appropriate person or department within BMC. To learn more about the BCR framework, and to view BMC's BCR Certification, please visit the European Commission website.

Jonathan Perez, Global Privacy Officer
Phone: +33 (0)1.57.00.63.81
Email: privacy@bmc.com
Address: BMC Software France, Cœur Défense - Tour A, 10ème étage, 100
Esplanade du Général de Gaulle, 92931 Paris La Défense Cedex

List of BMC Entities Part of the BCR Intra-group Agreement

  • EEA Entities
    Jurisdiction Name
    Austria BMC Software GmbH
    Belgium BMC Software Belgium N.V./S.A.
    Denmark BMC Software A/S
    Finland BMC Software OY
    France BMC Software France SAS
    Germany BMC Software GmbH
    Greece BMC Software Hellas MEPE
    Ireland BMC Software Ireland Limited
    Italy BMC Software S.r.l
    Italy Caplan Software Development S.r.l
    Norway BMC Software AS
    Poland BMC Software Sales (Poland) Sp.z.o.o.
    Portugal BMC Software Portugal Soc. Unipessoal Lda
    Spain BMC Software S.A.
    Sweden BMC Software AB
    Switzerland BMC Software GmbH
    The Netherlands BMC Software Distribution B.V.
    United Kingdom BMC Software Limited
  • Non EEA Entities
    Jurisdiction Name
    Argentina BMC Software de Argentina S.A.
    Australia BMC Software (Australia) Pty. Ltd.
    Brazil BMC Software do Brasil Ltda.
    Canada BMC Software Canada Inc.
    China BMC Software (China) Limited
    Colombia BMC Software Colombia SAS
    Dubai Representative Office of BMC Software Limited
    Hong Kong BMC Software (Hong Kong) Limited
    India BMC Software India Private Limited
    Israel BMC Software Israel LTD
    Japan BMC Software K.K. (Japan)
    Korea BMC Software Korea, Ltd.
    Malaysia BMC Software Asia Sdn Bhd
    Mexico BMC Software de Mexico, S.A. de C.V.
    Mexico BMC Software Distribution de Mexico, S.A. de C.V.
    New Zealand BMC Software (New Zealand) Ltd.
    Russia Moscow Representative Office of BMC Software Distribution B.V. (the Netherlands)
    Russia Branch of BMC Software Limited
    Saudi Arabia The Branch of BMC Software Limited
    South Africa BMC Software Limited (Incorporated in England) - Branch entity
    Shanghai Branch Office of BMC Software (China) Limited
    Singapore BMC Software Asia Pacific Pte. Ltd.
    Taiwan Representative Office of BMC Software (Hong Kong) Limited
    Thailand BMC Software (Thailand) Limited
    Turkey BMC Software Yazilim Hizmetleri Limited Sirketi
    United States BMC Software Federal, LLC
    United States BMC Software, Inc.

BCR Policy