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Transform, scale, and deliver with Control-M
In this on-demand webinar, discover how First Citizens Bank grew from a $50B regional institution to a $200B+ national powerhouse through intelligent automation and strategic acquisitions.
Speakers
Phil Raeihle Head of the Global IT Command Center Operations Team, First Citizens Bank
April Hickel VP, Control-M Strategy BMC Software
event summary
Why scalable automation is becoming the backbone of growth in complex enterprise environments
As enterprises scale through acquisitions and real-time demands, operational complexity intensifies. Leaders are redefining automation as a strategic foundation for integration, resilience, and sustained growth.
core insights
From automation tooling to enterprise scale engine
Modern enterprises are redefining automation as the foundation for scaling operations, integrating ecosystems, and maintaining reliability under increasing complexity.
1
Automation becomes critical for post-acquisition integration
As organizations grow through mergers, integrating systems and data quickly becomes a core challenge.
Automation enables repeatable, standardized processes—turning complex integrations into scalable, predictable operations.
2
Operational efficiency shifts from volume to optimization
Success is no longer measured by processing more workloads, but by optimizing them. Reducing redundant jobs, automating reruns, and streamlining workflows improves reliability while supporting business growth.
3
Real-time processing redefines workflow expectations
Enterprises are evolving from batch-heavy operations to hybrid environments combining scheduled and real-time processing.
Automation platforms must support immediate, event-driven workflows alongside traditional pipelines to meet customer expectations.
what this means
Turning automation into scalable business impact
Organizations must move beyond tactical automation toward strategic orchestration—enabling faster integration, operational resilience, and business agility.
Leaders are rethinking how workflows are governed, optimized, and exposed across teams to support scale without sacrificing control.
Key takeaways:
- Standardize workflows to create repeatable processes for acquisitions and system integration
- Optimize workload design to eliminate redundancy and improve execution efficiency
- Embed automation into real-time processes to support evolving customer expectations
- Centralize expertise while enabling access through controlled self-service models
- Automate repetitive operational tasks to reduce risk and free up skilled resources
“Optimization is critical for us to continue to grow and continue to leverage the tools that we use today.”
Bring order to complex workflows
Control-M orchestrates workflows across applications, data platforms, and business systems; not just individual processes.