Digital Transformation for the Public Sector

Service management: Accelerate your move to the cloud and leverage existing investment in on-premises Remedy ITSM as you migrate, capitalizing on your data, human capital, processes and procedures.

Multi-cloud management: Map your agency’s move to the cloud, analyze expected cloud costs, monitor, optimize and manage agency cloud operations, and optimize on-premises data center environments.

Discovery and application management: Discover, maintain, and verify the versions of all configuration items (CIs) in your CMDB with automated configuration management capabilities over servers, networks, and clients.

BMC Software is an AWS Public Sector Partner: We offer a comprehensive set of solutions for the management of dynamic, cloud-based applications and the monitoring and provisioning of AWS infrastructure.

Vulnerability management: Automate the collection, analysis, and remediation of security vulnerabilities, including the findings from your ACAS and Nessus scans.

Security compliance: Manage compliance with regulatory and other necessary compliance standards including an automated transaction archive and audit capability to eliminate manual processes.

Smart patching: Deploy incremental software updates for application, firmware, and operating systems to address functional gaps, fix bugs, and close security risks while avoiding or minimizing interruption of services.

File transfer: Automate and orchestrate complex application and data workflows, ensuring visibility and reliability, and improving SLAs.

DevOps automation: Bridge the gap between Dev and Ops by enabling collaboration and get applications to production faster. With a Jobs-as-Code approach, accelerate application build, test, and validation.

Cloud enablement: Integrate cloud applications with enterprise workflows across cloud providers, on-prem, and hybrid environments.

Smart and insightful service management: Cognitive technologies such as AI and machine learning improve service agent productivity, simplify the user experience, automate repeatable processes, and cut service delivery costs.

Omni-channel engagement: Offer users intuitive, conversational experiences (web, chat, SMS) to find information, request services, and solve problems from anywhere, on any device.

IT process automation: Create workflows across applications, platforms, and tools to orchestrate critical activities, such as event remediation, compliance, security, and service desk automation across the organization.

Mainframe DevOps: Provide exceptional digital experiences by modernizing mainframe application development, testing, and delivery. Increase quality, velocity, and efficiency through a mainframe-inclusive DevOps toolchain

Data Management Systems: Ensure your infrastructure and data are always available while empowering DevOps collaboration with advanced database change management.

AI-Powered Ops: Experience next-level operational resilience and transform mainframe operations to improve uptime and increase availability.

Harden Security: Automatically protect, defend, and respond to potentially crippling cyberthreats on the mainframe.