Control-M Workload Change Manager Deployment Service

What you get:

BMC will perform the following in one environment:

• Gather Customer’s current Control-M implementation information in the following areas:
  • Installation and configuration of the change management process
  • Procedural pains and challenges with the current approach for:
    • Outline manual efforts performed currently
    • Quality gate rules for each Control-M environment
    • Workflow approval process
    • Requirements for improving the workload change management procedures for:
      • Naming standards for the Control-M environments
      • Automation of manual tasks
• Conduct a whiteboard session to review and recommend how Control-M WCM can be used to optimize the following parameters:
  • Site standards
  • E-mail configuration settings
  • User settings
  • General Control-M WCM administration level settings
  • Control-M WCM advanced settings
  • Promotion rules between two environments (if applicable)
• Install and configure the Control-M WCM add-on in an existing Control-M for Distributed Systems environment
• Prepare Construction Document
• Prepare the Change Management Assessment (CMA) Report with recommendations from the whiteboard session
• Conduct hand-off and knowledge transfer session with Customer

Customer will be responsible for:

• Providing access to their internal domain expert resources, such as schedulers, application development, automation beneficiaries, file transfer beneficiaries
• Providing the necessary technical resources for the installation and configuration, such as infrastructure and network administrators

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Construction Document
• Change Management Assessment (CMA) Report

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed, and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Customer must have an existing installed and configured BMC Control-M for Distributed Systems
• Customer should view the Control-M Workload Change Manager overview video

Additional information:

• Estimated Duration: 24 days
• In-scope Product: Control-M
• Service Type: Deployment
• Availability: Active
• Success Service Code: CTLM_WCMS_001
• Date Last Updated: 07/06/2022