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European insurance giant achieves fast event resolution with TrueSight

1 console

to manage complex IT environment

21 hrs/month

saved with automated event remediation

22% cost reduction

in application maintenance

Video: Groupama Group relies on TrueSight as an essential tool for success (2:55)

Groupama is a large European mutual insurance group. Their Support and Services team manages a complex IT environment spanning 400 applications, 6000 servers, and six petabytes of data spread over three large data centers. Leveraging broad monitoring and event management capabilities combined with log analytics, synthetic application monitoring, and automated remediation from TrueSight, Groupama has transformed its IT operations with the expert assistance of BMC partner Stratorga to implement a proactive strategy to ensure quality of service.

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“TrueSight is the core of our monitoring system. Thanks to the log analytics and event correlation combined with the CMDB and event enrichment, we can speed up the resolution of customers’ incidents. Synthetic monitoring has driven down our app maintenance costs by 22%. TrueSight has become an essential tool of our control centre, with strong user satisfaction.”

— Jean Pierre Morotti, Change Control & Supervision Manager, Groupama Support & Services

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