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BMC’s Remedy Complements Office 365 Data Compliance for Customers

Incident Management Capabilities of BMC's Remedy Complement Office 365 DLP Resolution

HOUSTON – September 14, 2016 – BMC, a global leader in IT solutions for the digital enterprise, today announced a solution to complement data management compliance for Office 365 users. Using BMC's Remedy 9.1 solution with the data loss prevention (DLP) policy capabilities in Office 365 enables organizations to eliminate the manual, email-based process of resolving data breaches and replace it with an enterprise incident management solution as part of a wider service management strategy. As a result, compliance and security officers can automate their compliance processes with reporting and analytics for greater visibility and more efficient resolution.

According to the Ponemon Institute, employees and negligence are the leading causes of security incidents, but remain the least reported issue, representing 59 percent of security incidents.1 To combat data loss, many organizations running Office 365 are also subscribing to the Office 365 Security & Compliance Center for ready-to-use policy templates that address common compliance requirements. According to Gartner, "By 2018, less than 10% of organizations with integrated DLP will have a well-defined data security governance program in place, up from near zero today."2

To address the growing need for greater control, efficiency, and automated compliance reporting and resolution, the Remedy 9.1 solution and Office 365 now have out-of-the-box integration to help organizations manage the compliance incident process. The combined solution ensures that breaches of confidential information can be quickly identified, managed, and resolved using industry best-practice processes. As a result, compliance and security officers can resolve breaches faster and more easily identify trends or patterns for further optimization.

"Compliance reporting is the 'last five yards' in data loss incidents, but frequently, organizations fail to get across the goal line," said Robin Purohit, group president, Enterprise Solutions Organization at BMC. "Combining the DLP policy in the Office 365 Security & Compliance Center with the enterprise incident-tracking capabilities of BMC's Remedy provides greater confidence to proactively manage potential data breaches through improved visibility and reporting."

"Managing the manual process of forwarding the compliance breach to the appropriate internal contacts for proper reporting and resolution is often inefficient or improperly managed, if not ignored or unaddressed altogether," said Tony Jimenez, partner director, DX Global ISV Alliances at Microsoft. "BMC is working to streamline compliance business processes, helping the largest companies in the world to more efficiently and effectively manage reporting and resolution."

For more information about BMC's Remedy Service Management Suite visit http://www.bmc.com/it-solutions/remedy-itsm.html.

1 Ponemon Institute, "2013 Cost of Data Breach Study: Global Analysis," May 2013
2 Gartner, "Magic Quadrant for Enterprise Data Loss Prevention," by Brian Reed and Neil Wynne, January 28, 2016

About BMC
BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC digital IT transforms 82 percent of the Fortune 500 and serves more than 10,000 customers worldwide.

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