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Digital Transformation for the Public Sector

FedRAMP Moderate | Impact Level 4 & 5

Federal agencies experiencing ever-changing and demanding missions need solutions that are seamless, reliable and uncompromising on security. BMC Helix at Impact Level 5 (IL-5) includes BMC Helix Portfolio Management, BMC Helix Operations Management with AIOps, BMC Helix Continuous Optimization, BMC Helix Discovery, and BMC Helix ITSM. BMC Helix is hosted in the Amazon Web Services (AWS) GovCloud and can be tailored to the needs of any agency with rapid implementations, flexible configuration, high scalability, and easy upgrades

BMC solutions power real results


Defense agency reduction in projected cloud spend

Save Time

Days to Minutes

Defense agency time savings to deploy security patches

Cost Optimiztion


Civilian agency cost savings in SLA penalties

Saving Time Cost


Three-year civilian agency cost savings in reduced overtime

How we can help

Ensure service and support with vendor-agnostic integrations and multi-platform diversity.

Cloud Solutions Security, Compliance, and Remediation Application Workflow Orchestration and Automation Modern Service Management Transform Mainframe Environments

FedRAMP/Impact Level Cloud Solutions and Data Center Optimization

Plan, predict, and optimize on-premises and cloud resource demands.

  • Service management: Accelerate your move to the cloud and leverage existing investment in on-premises Remedy ITSM as you migrate, capitalizing on your data, human capital, processes and procedures.
  • Multi-cloud management: Map your agency’s move to the cloud, analyze expected cloud costs, monitor, optimize and manage agency cloud operations, and optimize on-premises data center environments.
  • Discovery and application management: Discover, maintain, and verify the versions of all configuration items (CIs) in your CMDB with automated configuration management capabilities over servers, networks, and clients.
  • BMC Software is an AWS Public Sector Partner: We offer a comprehensive set of solutions for the management of dynamic, cloud-based applications and the monitoring and provisioning of AWS infrastructure.

FedRAMP/Impact Level Security, Compliance, and Remediation

Find and fix security risks and compliance gaps.

FedRAMP/Impact Level Application Workflow Orchestration and Automation

Automate and orchestrate complex application workflows from factory to foxhole.

  • File transfer: Automate and orchestrate complex application and data workflows, ensuring visibility and reliability, and improving SLAs.
  • DevOps automation: Bridge the gap between Dev and Ops by enabling collaboration and get applications to production faster. With a Jobs-as-Code approach, accelerate application build, test, and validation.
  • Cloud enablement: Integrate cloud applications with enterprise workflows across cloud providers, on-prem, and hybrid environments.

FedRAMP/Impact Level Modern Service Management

Deliver predictive, engaging SaaS service management across hybrid environments.

  • Smart and insightful service management: Cognitive technologies such as AI and machine learning improve service agent productivity, simplify the user experience, automate repeatable processes, and cut service delivery costs.
  • Omni-channel engagement: Offer users intuitive, conversational experiences (web, chat, SMS) to find information, request services, and solve problems from anywhere, on any device.
  • IT process automation: Create workflows across applications, platforms, and tools to orchestrate critical activities, such as event remediation, compliance, security, and service desk automation across the organization.

Optimize and transform the mainframe to compete digitally

Modernize and mainstream the mainframe—deliver services faster with greater intelligence, resilience, and security for exceptional results.

  • Mainframe DevOps: Provide exceptional digital experiences by modernizing mainframe application development, testing, and delivery. Increase quality, velocity, and efficiency through a mainframe-inclusive DevOps toolchain
  • Data Management Systems: Ensure your infrastructure and data are always available while empowering DevOps collaboration with advanced database change management.
  • AI-Powered Ops: Experience next-level operational resilience and transform mainframe operations to improve uptime and increase availability.
  • Harden Security: Automatically protect, defend, and respond to potentially crippling cyberthreats on the mainframe.
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BMC is an AWS Partner Network (APN) Differentiated Technology Partner in good standing. We hold AWS Competencies for ISV DevOps and ISV Migration and Modernization. We are also a part of the AWS Public Sector Partner Program.

BMC Helix in the Amazon Web Services (AWS) GovCloud received Defense Information Systems Agency (DISA) Provisional Authorization for Impact Levels 4 and 5 (IL-4/IL-5). These authorizations verify that the platform meets stringent US Department of Defense security requirements for Controlled Unclassified Information (CUI). BMC Helix is also rated at FedRAMP Moderate to meet civilian agency requirements.

For more information, please reach out to your account manager or send a message to federal@bmc.com.

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