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BMC AMI Service Discovery
Discover mainframe objects and relationships and deliver them straight to your ServiceNow CMDB
BMC AMI Service Discovery automatically discovers mainframe configuration items (CIs), relationships, and dependencies and delivers that information directly to the ServiceNow CMDB. This gives SRE, ServiceNow, CMDB, and mainframe operations teams a more complete view of the mainframe infrastructure and software supporting business services.
Improve enterprise service visibility with mainframe context
Complete your enterprise service view
Bring mainframe configuration items and relationships into ServiceNow so teams can see the mainframe infrastructure and software that support business services alongside the rest of the enterprise environment.
Understand dependencies before making changes
See how mainframe infrastructure and software relate to one another so teams can better understand the dependencies that may be affected by planned changes.
Keep mainframe service context current
Automatically refresh configuration and relationship data as the mainframe environment changes, reducing reliance on manual inventory and outdated service information.
How BMC AMI Service Discovery maps your mainframe to ServiceNow
Discover mainframe configuration items
BMC AMI Service Discovery automatically discovers mainframe hardware, operating environments, and software, including CECs, LPARs, sysplexes, CICS, IMS, Db2, MQ, JES2, JES3, and WebSphere.
Map relationships and dependencies
BMC AMI Service Discovery identifies how discovered mainframe objects relate to one another, adding the dependency context needed to understand how infrastructure and software support business services.
Deliver mainframe CIs to ServiceNow CMDB
Discovered configuration items and relationship data are delivered directly to the ServiceNow CMDB using published ServiceNow APIs, with no intermediary discovery vendor.
See mainframe relationships in ServiceNow
BMC AMI Service Discovery capabilities
Automated discovery
Discovers mainframe hardware, including CECs, LPARs, sysplexes, coupling facilities, DASD, and tape subsystems; operating environments, including operating systems, resource servers, and security servers; and software including CICS, IMS, Db2, MQ, JES2, JES3, and WebSphere.
Relationship and dependency mapping
Maps how mainframe objects relate to one another and delivers that relationship detail to ServiceNow. This context turns a raw inventory into a view of the dependencies supporting your business services.
ServiceNow CMDB integration
Populates your ServiceNow CMDB with discovered mainframe CIs and relationship data using published ServiceNow APIs, directly from BMC.
Always current, with no manual inventory
Discovery runs without manual inventory work, so configuration and relationship data stays current as your environment changes including servers that move dynamically across the complex.
Works with your BMC AMI Ops monitors
When BMC AMI Ops monitors are present, BMC AMI Service Discovery uses their data to expand discovered detail including Db2 table spaces, page sets, and index spaces; CICS transactions and programs; MQ queues, channels, and listeners; and IMS databases. The monitors are not required.
Extensible CI types
Add new CI types and attributes as your environment evolves. BMC AMI Service Discovery handles USS daemon processes and homegrown servers alongside standard mainframe software.
