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BMC

Success Subscriptions

Access services, resources, and guidance to address your evolving needs

BMC Customer Success offers multiple Success Subscriptions to provide the right service at the right time. Our subscriptions address a range of business needs to advance technology adoption at your pace and help you on your journey to becoming an Autonomous Digital Enterprise.

Success Subscription Options

We understand that service needs are not one-size-fits-all. We offer different options based on the level of assistance you desire to achieve your goals.

KEY FEATURES BASIC STARTER ENHANCED ADVANCED COMPREHENSIVE
Approach
You plan, build, and drive it.
We help you get started.
You plan and build it. We can help you when needed.
We plan, build, and drive it together.
We plan, build, manage, and run it for you.
Value Acceleration Focus
N/A
Value realization guidance
Value realization guidance
Value acceleration advisory
Value acceleration advisory
Enhanced Support
N/A
N/A
Included for up to 2 products
Included for up to 3 products
Included for up to 4 products
Education
Applications Managed Service
N/A
N/A
N/A
N/A
Included for one product
Success Credits*
N/A
25
50
100
200

*Additional Success Credit bundles available for purchase

Start redeeming your Success Credits

Browse the catalog

Have questions?

Contact Success Concierge