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Control-M Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms (SOAPs)

Gartner_MQ2025
2 minute read
Basil Faruqui

For the second year in a row, Control-M has been named a Leader in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms (SOAPs). We believe that this recognition highlights our continued commitment to innovation, customer success, and providing an enterprise-scale orchestration platform that helps organizations connect technologies and deliver meaningful business outcomes.

In this year’s report Gartner has reaffirmed the role of Service Orchestration and Automation Platforms (SOAPs) for technology leaders:

“SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape. By automating and optimizing these processes, SOAPs enable organizations to rapidly deploy workloads, enhance operational efficiency and achieve significant cost savings while ensuring high availability and business continuity.”

Our strategy in the SOAPs market rests on a few important principles:

  • Delivering end-to-end orchestration of data and applications across hybrid environments, from multi-cloud to mainframe
  • Enabling GenAI-powered insights that drive smarter decisions and faster outcomes
  • Providing the flexibility of deployment models—SaaS or self-hosted—augmented by a Unified View that ensures consistency and control

These principles define how Control-M helps enterprises turn complexity into competitive advantage, operate with resilience, and scale innovation confidently into the future.

Over the last year, Control-M expanded its automation coverage with new integrations to modern data and AI platforms such as Amazon Redshift, Azure Container Instances and Apache Nifi giving customers the ability to orchestrate end-to-end pipelines across their multi-cloud/hybrid environments.

We also introduced Jett, the GenAI-powered advisor embedded natively into Control-M, which makes it easier to troubleshoot issues, optimize workflows, and strengthen compliance. In addition, Control-M extended its reach into the application performance space with integrations to tools like Dynatrace and Datadog, enabling customers to link business services more directly with the operational health of their environments.

Gartner evaluated twelve vendors for the 2025 SOAPs Magic Quadrant on their Completeness of Vision and Ability to Execute.

See why Control-M was recognized as a Leader for Service Orchestration and Automation Platforms and explore the latest innovations in SOAPs that are shaping the market by reading the full Gartner report:

Gartner, Magic Quadrant for Service Orchestration and Automation Platforms, by Hassan Ennaciri, Daniel Betts, Cameron Haight, Chris Saunderson 26 August 2025

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from BMC. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

BMC named a Leader in 2025 Gartner® Magic Quadrant for Service Orchestration and Automation Platforms

See why BMC is named a Leader in this Gartner Magic Quadrant report
Read the report ›

These postings are my own and do not necessarily represent BMC's position, strategies, or opinion.

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About the author

Basil Faruqui

Basil joined BMC in 2003 and has worked in several different technical and management roles within Control-M and Remedy product lines. He is currently working as a Principal Solutions Marketing manager for Control-M where his areas of focus include DevOps, big data and cloud. Basil has an MBA in Marketing and a BBA in Management Information Systems from the University of Houston. He has more than 15 years’ experience in technology that spans Software Development, Customer Support, Marketing, Business Planning and Knowledge Management.