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Author - Roland Kinsman

Becoming Agile in Technical Support

4 minute read

Overview: Technical support groups, just like the businesses they serve, can benefit greatly from...

About Author

Roland Kinsman

Roland has been in Data Processing since 1984 and came to Compuware in 1999 with experience as a COBOL programmer, MVS Systems Programmer, and Level 2 Help Desk Technician. At Compuware, he’s always worked in Field Technical Services. Roland loves learning about new technology, and he is passionate about helping people use Computer software.

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