We are happy to announce the release of ILT course BMC AMI DevX Total Test 20.x: Fundamentals Automated Testing ILT course in the BMC AMI DevX Total Test learning track.

BMC AMI DevX Total Test is an automated testing solution that enables you to test mainframe programs and subprograms and collect extensive program information and data to generate and manage reusable test assets. Total Test enables automated virtualized and non-virtualized testing by allowing virtualization of the environments and external data sources.

Knowing how to perform automated testing on the tool helps you to automate virtualized and non-virtualized testing, create test projects, record test cases, understand test coverage, validate code changes, extend or rebaseline tests, and verify that updates work as expected—all in an automated, repeatable manner.

This Instructor-Led Training course, BMC AMI DevX Total Test 20.x: Fundamentals Automated Testing equips you with the knowledge required to perform automated virtualized and non-virtualized testing. The hands-on lab provides an opportunity to practice the procedure for performing virtualized and non-virtualized testing using sample applications. 

At the end of this training, you will be able to:

• Perform automated virtualized testing
  • Create a baseline test
  • Extend the baseline test
  • Test a new version of the program
  • Rebaseline the test
• Perform automated non-virtualized testing
  • Create a simple, functional test
  • Extend the test scenario
  • Prepare the test data using palette elements
  • Validate the test using palette elements

Modules: 9 | Duration: 4 days

For more information check the abstract here:

https://www.bmc.com/education/courses/bmc-ami-devx-total-test-20x-fundamentals-automated-testing.html

For any queries, contact education@bmc.com

We thank the efforts of our subject matter experts who helped us create this course.

Product Change Notification April 2023

Enriching customer satisfaction by providing quality information regarding product renames, replacements, and withdrawals.

PRODUCT RENAME

Complimentary and non-elective retitle of an existing product base, version, and/or marketing schedule that does not alter the feature, functionality, pricing, or existing agreements/entitlements of the product.

PRODUCT AUTO MIGRATION

Complimentary and non-elective product migration that does not result in modifications to the product’s feature and functionality. In instances where minor incremental functionality is provided, such would have otherwise been provided in connection with routine maintenance releases that all subscribers would have been entitled to.

PRODUCT OPTIONAL MIGRATION

SAAS TO SAAS CONVERSION

Paid elective product change that may result in more than minimal changes to the product’s feature, functionality, and/or license list price. In some instances, it may lead to a change in the product code, thus requiring re-installation of the product, but it should not be such that the functionality of the product produces a completely unrelated outcome. The old product rights must be forfeited upon the migration, therefore requiring customer authorization.

PRODUCT UPGRADE

Paid elective product change that consists of moving from one product or solution to another one that contains all the functionality in the original one, plus greater features, and functionality, while remaining within the same product family.

PRODUCT WITHDRAWAL

NO MIGRATION

The End of Life (EOL) of a product, which results in moving it to an Obsolete status once the Projected Obsolete Date (POD) is reached, with no option for customers to migrate it.

KEY DETAILS

Visit the "Attachments" Section to download the PDF/Excel version of this Blog post

FOR MORE INFORMATION

Please contact the appropriate Product Manager by emailing the address provided within each product change section

Group: Product Changes 

We are happy to announce our new course: BMC Helix Business Workflows 21.x: Fundamentals Administering - Part 2.

In this course, you will learn about using automated tasks, understand the basics of flowsets including the process of configuring a flowset. You will also learn about configuring notification templates. In addition to this, you will learn about creating and publishing knowledge articles and configuring document templates.

This course combines classroom instruction with laboratory exercises to guide students through the basic concepts and configurations of BMC Helix Business Workflows.

Important: We strongly recommend you to take the BMC Helix Business Workflows 21.x: Fundamentals Administering - Part 1 course prior to this course as it covers the basic concepts for administering BMC Helix Business Workflows.

Modality: Instructor-led Training (ILT)

Length: 2 Days

Applicable Versions: BMC Helix Business Workflows 21.05

Read more about the course here.

For any queries, reach out to us at education@bmc.com

We also added the BMC Certified Associate: Helix Business Workflows 21.x for Administrators Online Exam to take the certification related to the skills.

Learning Continues… Learn Anywhere, Anytime!!!

For any further details about this course of any of our courses, post a comment, or contact us at education@bmc.com. We will be happy to help you :)

The Control-M Application Integrator is a web-based application that can create custom-designed job types. It also allows you to define and monitor your custom job types in the Planning and Monitoring domains in the Control-M Client and Control-M Web.

We are happy to announce our new assisted self-paced course, Control-M 20.x: Fundamentals Application Integrator Administering, which introduces Control-M Application Integrator, its architecture, and interface. It also explains creating, testing, and deploying custom job types to the Control-M environment.

Are you excited to explore this course?

Learn continually. There’s always “one more thing” to learn.

Search BMC Support results now properly includes all Mainframe messages in the docs.bmc.com Messages Library.

This addresses the second most common cause of searches with no results returned.

The most common cause is over-filtering the search, as described in Knowledge Base Search Tips. 

When that happens, remember to remove filters to expand search scope, including: 

• Click on the X next to the filtered values to remove the filter from the search results

• De-select “Favorite Products Only” to find content not mapped to your products

• Search on the All page, so it includes all content types

• Use fewer search terms

This is another step in our Focus on Self Solve Search to make it easier to find solutions.

We hope this change makes it easier to find relevant solutions. We welcome any feedback, thoughts or questions on these changes.

Trying to find an answer: How is Smart IT and PWA related?

Here, we have designed a new course that can help you gain clarity for this question. And what's more, this course gives you a complete picture of administering BMC Helix ITSM: Smart IT.

BMC Helix ITSM: Smart IT provides the next-generation user experience for BMC Helix ITSM. Basic BMC Helix ITSM processes, such as creating tickets, viewing related items such as tickets, assets, or knowledge articles, and updating profile information, are now easier and quicker. The Smart IT user interface reduces the steps involved in performing these tasks. It provides an intuitive, social, and mobile service desk experience that enables a more knowledgeable and collaborative workforce organized around IT roles, not modules.

This course provides students with the information and hands-on lab exercises for configuring and administering Smart IT.

This three-day instructor-led training is a combination of Lectures and Hands-on Lab Exercises. This training covers:

• Overview of Smart IT and PWA
• Various configuration parameters for Smart IT consoles
• Configuration parameters for Smart Recorder, Global Search
• Configuring Live Chat
• Configuring Smart IT integration with DWP Catalog to raise a service request
• Screen configuration and customization
• Provider Actions
• Common Troubleshooting use cases and Smart IT logs

IMPORTANT: We have also released the certification BMC Certified Associate: Helix ITSM - Smart IT 21.x for Administrators Online Exam.

Like all BMC instructor-led trainings, this course is also available as a Virtual deliverable and soon it will be available as Assisted Self-Paced training.

We have a PWA specific course too: BMC Helix ITSM - Smart IT 21.x: Fundamentals Developing Progressive Web Applications.

Click here for Course Abstract and Registration

Learning Continues… Learn Anywhere, Anytime!!!