Support Central

Software order and delivery services: z/OSMF Install via Portable Software Instance 

The next generation mainframe software delivery service of Portable Software Instance (PSI) and installation services using z/OS Management Facility (z/OSMF) – Software Management.

• Getting started - Describes the software ordering and installation process by using z/OSMF Software Management services.
• Electronic Product Distribution – BMC Mainframe - Select the z/OSMF Installed Products tab.
  If you need assistance installing your ordered PSI, open a support case. While creating the case, specify the following information:
  • Product: Common Install – z/OS
  • Product Component: z/OSMF Installation
• Supported products - Lists the products and solutions that are delivered as PSI for z/OSMF Installation.
• Documentation - Home page of the online documentation for z/OSMF software delivery services.

Important

As we are transitioning to our new software delivery and installation process, we will continue to support dual installation for a limited time using our legacy methods. Please refer to the Supported Products list above to identify which products are eligible for installation via the PSI for z/OSMF delivery option.

For products not delivered through PSI, please continue using the legacy installation systems, based on the specific product requirements.
 

Installation System

The Installation System provides consistent processes (distribution, installation, configuration, and maintenance) for BMC AMI Ops products, BMC AMI Cost products, most BMC AMI Data for Db2 products for the IBM^® DB2^® environment, and most BMC AMI Data for IMS products for the IBM IMS™ environment, and BMC AMI Storage products, including the associated components, solutions, and product families.

• Getting started - Describes the Installation System and helps you start the installation process
• Documentation - Home page of the online documentation for the Installation System. Includes links to Quick Course Videos and ready-made PDFs.
• Supported products - Lists the products and solutions that use the Installation System
• Product codes and FMIDs - List of names, codes, versions, and FMIDs of products and solutions
• Installation System download JCL - Provides links to the sample JCL used to download the Installation System.
• Messages - A consolidated library of all messages for BMC mainframe products
• FAQs - Answers to frequently asked questions
   

BMC AMI DevX

The BMC AMI DevX ordering and Installation services for BMC AMI DevX products, BMC AMI Ops Automation for Batch ThruPut products, BMC AMI Strobe products, and BMC AMI Security Session Monitor.

The DevX products with z/OSMF installation are orderable from the z/OSMF Installed tab.

• Electronic Product Distribution – BMC Mainframe - Select the BMC AMI DevX Products tab.
• Documentation - Home page of the documentation for BMC AMI DevX products.

This maintenance packaging engine provides a link to the BMC AMI DevX tab to place an order for your products. 

Additional Resources

• File server information - Login and security information for FTP and Electronic Software Distribution (ESD) sites
• Mainframe Maintenance - For information about PTFs, RSLs, and other maintenance related delivery services.