The BMC Community thrives because of passionate people—those who generously share knowledge, offer support, and keep the conversation moving forward. Today, we're excited to highlight a few of our most active BMC members, whose dedication continues to shape the way our global community connects and learns.

Their deep product knowledge, hands-on experience, and thoughtful engagement empower members to solve complex issues, adopt best practices, and build confidence in their use of BMC solutions. Whether it's answering questions, publishing how-to insights, or offering behind-the-scenes expertise, these individuals go above and beyond to create a welcoming and informative space for all.

🏆 Top Contributors from the BMC Team

Bill Robinson – 455,851 points

Laurent Matheo – 276,705 points

LJ LongWing – 218,879 points

Sidhdesh Punaskar – 204,667 points

Karen Farrell – 153,627 points

From guidance that speeds up troubleshooting to insights that spark innovation, their contributions help elevate the entire community experience—one post, one reply, one shared solution at a time.

To each of these amazing contributors: thank you for being an integral part of the BMC Community and for everything you do to support and inspire our members.

Join us in recognizing their contributions—leave a thank you below in the comments or better yet, join the conversation and become a contributor too. Every tip, question, and answer move us all forward. 🙌

The updated BMC Helix Discovery learning track for administrators  is now available for customers, partners, and internal audiences. The learning track includes more than 40 hours of learning which is a blend of instructor-led classes, self-paced courses, and a Certified Associate exam.

What should you expect?

• Deep dive into fundamental concepts of BMC Helix Discovery
• Develop competence in administering SaaS-based and on premises versions of Discovery
• Develop skills in creating and managing service models
• Test your learning with a set of scenario-based labs

To learn about all available courses within the learning path, you may visit the Discovery learning path web page. For any further details, post a comment or contact us at [email protected].

Watch out the exciting video embedded with this post! 

To receive regular updates on BMC Education offerings, please join the BMC Education group on Communities. We are happy to help.

@Geoffrey Bergren​ @Nidhi Gupta @Amit Maity ​@Rayemond Newman @Andy MacCall @Brian Kaplan @Matt Lambie

Product Change Notification June 2025

Enriching customer satisfaction by providing quality information regarding product renames, replacements, and withdrawals.

PRODUCT RENAME

Complimentary and non-elective retitle of an existing product base, version, and/or marketing schedule that does not alter the feature, functionality, pricing, or existing agreements/entitlements of the product.

PRODUCT AUTO MIGRATION

Complimentary and non-elective product migration that does not result in modifications to the product’s feature and functionality. In instances where minor incremental functionality is provided, such would have otherwise been provided in connection with routine maintenance releases that all subscribers would have been entitled to.

PRODUCT OPTIONAL MIGRATION

SAAS TO SAAS CONVERSION

Paid elective product change that may result in more than minimal changes to the product’s feature, functionality, and/or license list price. In some instances, it may lead to a change in the product code, thus requiring re-installation of the product, but it should not be such that the functionality of the product produces a completely unrelated outcome. The old product rights must be forfeited upon the migration, therefore requiring customer authorization.

PRODUCT UPGRADE

Paid elective product change that consists of moving from one product or solution to another one that contains all the functionality in the original one, plus greater features, and functionality, while remaining within the same product family.

PRODUCT WITHDRAWAL

NO MIGRATION

The End of Life (EOL) of a product, which results in moving it to an Obsolete status once the Projected Obsolete Date (POD) is reached, with no option for customers to migrate it.

KEY DETAILS

Visit the "Attachments" Section to download the PDF/Excel version of this Blog post

Get ready to make the most of Employee Navigator—gear up to unlock its full potential!

End users can now access AI-generated answers to their queries in natural, conversational language directly from the Employee Navigator side panel in the end-user console. Powered by BMC HelixGPT, Employee Navigator is accessible across all devices, including desktops, tablets, and mobile phones.

We’re excited to announce the release of our first web-based course for Employee Navigator—our agentic AI–based assistant. This is just the beginning! We’re planning a full series of courses to help you explore the capabilities of all HelixGPT-powered agents.

Course Name: BMC HelixGPT 25.x: Fundamentals Using Employee Navigator (WBT)

Course Duration: 1 hour

We’re fully embracing the agentic AI wave and encourage you to dive into the course to discover how Employee Navigator can help you complete tasks in just minutes.

Click here for Course Abstract and Registration

For any queries, please write to [email protected]

Learning Continues… Learn Anywhere, Anytime!!!

Watch out the exciting video embedded with this post!

Thanks to everyone who helped us develop this course!!

We’re excited to share this news with you—our incredible BMC Community!

BMC Software has officially partnered with Zertain to take enterprise automation to new heights. Together, we’re combining the intelligence of Zertain’s orchestration frameworks with the power of Control-M, creating automation that’s faster, smarter, and more adaptable for real-world enterprise needs.

As members of this Community, your feedback, discussions, and use cases have played a vital role in shaping how we innovate—and this partnership is another step forward in delivering the solutions you need.

Together, this partnership brings opportunities like:

✅ Enhanced data pipeline orchestration

✅ Streamlined CI/CD and deployment workflows

✅ Scalable automation across hybrid environments

This space is where updates, best practices, and conversations will unfold—so keep an eye out for what’s next. We’re just getting started, and we’re glad you’re on this journey with us.

💬 Have thoughts or ideas? Let’s continue the conversation below.

We’re excited to share a milestone that wouldn’t be possible without you—our amazing community.

Thanks to your continued feedback, trust, and support, BMC AMI DevX, BMC AMI Ops, and Control-M have each been honored with the 2025 TrustRadius Top Rated Award! 🏆

This recognition is fueled by your voices—genuine feedback from those who use and trust our products every day. Your input made this achievement possible, and we’re truly grateful for each continued support

These awards represent a shared achievement—a celebration of the impact we’ve created together. They reflect the value you find in our products, the outcomes they help drive, and the mutual commitment we share to keep pushing forward.

At BMC, we’re dedicated to building solutions that are innovative, reliable, and designed to empower. This recognition is a proud moment for our team—and we’re so glad to share it with all of you.

From everyone at BMC:

Thank you. We couldn’t have done this without you.

👉 Curious what others are saying?

Check out here: https://www.trustradius.com/vendors/bmc-software-inc

💬 Got a story to share?

Have BMC AMI DevX, AMI Ops, or Control-M made a difference in your day-to-day?

Drop your experience in the comments—we’d love to hear how these tools are helping you succeed.

Here’s to more milestones, together. 🙌