As you’re on your way to becoming an Autonomous Digital Enterprise with the latest technologies and BMC solutions, we want to ensure you’re getting the most out of BMC Helix Discovery on-premises and software-as-a-service (SaaS solutions). Here I share simple performance tips and tricks to help you realize BMC Helix Discovery’s full potential.

Tricks to optimize your configurable performance:

1. Leave automatic grouping disabled to help boost performance (on-premises version only).
2. Maintain the default scan optimization timeout setting to prevent appliance performance degradation in the on-premises version and service performance degradation in the SaaS version.
3. Leave the concurrent discovery request setting as default unless you have multiple discovery commands timing out.
4. Keep the log level default of INFO - changing to DEBUG will degrade appliance performance.

Tips to avoid configurable performance degradation:

1. Avoid installing BMC Helix Discovery Outpost on any host supporting other business services.
2. The rate at which IP can be processed will vary dependent on whether they are devices or empty space. 
3. Matching, but incorrect, credentials slow initial discovery during a first time scan and may potentially trigger intrusion detection systems so it’s a good idea to delete credentials you don’t need anymore. 

Do you want more detail information?

Please access https://docs.bmc.com/docs/discovery/2105/factors-affecting-performance-1002898586.html

At BMC, we’re committed to your ongoing success. Share it with your team, and leave your opinion.

At the end of every BMC education training session, our instructors encourage our new students to

submit ideas and suggestions to improve and enhance our products in BMC Communities. The Ideas

community gives you as a consumer of BMC applications the opportunity to submit an idea which

will be reviewed and assessed by product development teams. Perhaps there is new functionality you

need in our ITSM application that would benefit your organisation and others or an existing function

in BMC Control M could be enhanced to add more value. At BMC, we are constantly seeking to improve

our products and your feedback and suggestions is extremely valuable and welcome.

The community organizes the ideas by BMC product and category and has search functionality to allow

you to find and review existing ideas. You have the option to vote for an existing idea to support it,

comment and also bookmark it so you can follow its progress.

If you would like to take part in the Ideas community, please go to https://community.bmc.com/s/all-ideas

and register if you haven’t already done so.

We look forward to hearing your ideas.

In this group, you'll find out how to join our public beta programs to test pre-released versions of our products. Following are a few FAQs:

Why join our beta programs?

You’ll get a sneak peek of what’s in development, and your feedback will help us improve our products. You’ll engage directly with product managers, developers, and product experts via Community and/or virtual meetings and surveys.

Who qualifies to join the beta programs?

Customers who own the product being tested, and partners who service our products. (There might be other qualifications, depending on the product, so you might be asked to complete a prequalification survey). For details, please see: How to register to join our BMC Customer Programs.

Do I have to sign an agreement?

Yes. When you request to join a specific beta program, you’ll need to sign our Customer Programs agreement.

How much time does it take to participate?

It depends on the particular beta program. Some programs request feedback within a specific timeframe – a few weeks to a few months via Community feedback posts. Some request your participation in weekly virtual meetings for a month or so. Some also request completion of a wrap-up survey.

When will my product start a beta program?

Public beta programs will be posted here in this group when they’re available to join.

Questions?

Post your questions in the comments below or private message me.

BMC Education is releasing Control-M 20.x: Fundamentals Managed File Transfer Administering (ASP)

Control-M Managed File Transfer allows you to efficiently transfer files between hosts with a single point of control,

providing you with the ability to view the status of file transfers and business application workloads in your enterprise.

This assisted self-paced training introduces you to the features and functionality in Control-M Managed File Transfer. It

provides an overview on installation, deployment, configuration, and the creation and monitoring of transfer jobs from

the Control-M interface.

Control-M is a monitoring and management tool for the enterprise batch-scheduling environment. It allows users to

manage job processing across all distributed systems platforms supported by instances of Control-M/Server and

Control-M/Agent.

Modality: Assisted Self-Paced (ASP)

Length: 8 Hours

Applicable Versions: Control-M 9.0.20

Click here to view course abstract and register

If you have any questions, please contact us at education@bmc.com.

 December 31, 2021

Dear Customer:

BMC is writing to you today regarding the TrueSight Vulnerability Management solution. We are pleased to announce that TrueSight Vulnerability Management functionality is now fully integrated into BMC Helix Automation Console/BMC TrueSight Automation Console.

As component of the TrueSight Automation for Servers and TrueSight Automation for Networks offerings, the BMC Helix Automation Console, simplifies the underlying tasks associated with common use cases. Information on use cases and feature support can be found here:

• BMC Helix Automation Console/BMC TrueSight Automation Console: https://www.bmc.com/it-solutions/bmc-helix-automation-console.html
• TrueSight Server Automation: https://www.bmc.com/it-solutions/truesight-server-automation.html
• TrueSight Network Automation: https://www.bmc.com/it-solutions/truesight-network-automation.html

Existing customers can take advantage of these latest features by migrating their product licenses and upgrading to the latest product version. As a result, effective today and according to terms set out on BMC’s Customer Support site (https://www.bmc.com/support/resources/bmc-product-support-policy.html) BMC is announcing the End of Support for the TrueSight Vulnerability Management products listed below:

• TrueSight Vulnerability Management – Server Endpoint License Add-on
  • End of Support Date: March 31, 2024
• TrueSight Vulnerability Management – Device Endpoint License Add-on
  • End of Support Date: March 31, 2024
• TrueSight Vulnerability Management for Third Party Applications
  • End of Support Date: March 31, 2024

BMC will continue to provide Limited Support for the latest version of these products as defined at the Product End of Life section of BMC’s Product Support Policy until the end of support date listed above. As per this policy, BMC will continue to develop hot fixes for problems of high business impact; however, this solution is considered functionally stabilized, and therefore, will not receive further enhancements during this period.

Until the end of support date listed above, BMC will continue to provide access to BMC Customer Support. You can continue to interact with BMC Customer Support just like you do today to receive such support.

Prior to the end of support date for TrueSight Vulnerability Management, customers with an active support contract have the option to migrate their licenses to the available offerings.

If you have any questions regarding this transition, please contact your BMC Account Manager at 1-855-834-7487 and press Option 1 for Sales, or BMC Customer Support at 1-800-537-1813. To receive updated information as it becomes available, please subscribe to our Proactive Alerts from our BMC Support Central site.

Thank you.

Sincerely,

Meeta Lalwani

Principal Product Manager

BMC Software

BMC Education is releasing Helix Platform 20.x: Fundamentals Developing - Part 2 (ASP)

BMC Helix Platform is a cloud-based offering available through Amazon Web Services and BMC Cloud. It is a modern, low

code development platform that helps the developer to achieve faster delivery of applications. BMC Helix Innovation Studio

helps you establish data requirements, expose fields for your user interface, and implement complex powerful business

processes.

This course primarily focuses on explaining multiple consoles that help you to achieve specific goals for codeless application

development. It provides information about understanding what an application is, the difference between applications and

libraries, application attributes, how to start with application development, and the recommended process to develop codeless

applications. The attraction is you can develop an application without having to know or learn a programming language.

This course will provide insights on creation of Records, Views, Processes, Rules, Associations, and Named lists and how

we can bundle it together. It also covers an example on how to use Document and Web API. The learners will gain

hands-on experience in designing and developing a complete codeless application and, further deploying the same. Also,

details about access levels and permissions are explained.

This course is applicable primarily to the Business Analysts and Developers.

Modality: Assisted Self-Paced (ASP)

Length: 3 days

Applicable Versions: BMC Helix Platform 19.08, 19.11, and 20.02

Click here to view course abstract and register