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Support Central

EPD Download Manager Configuration

Download Manager - Browser Configuration Requirements

Internet Explorer Settings

  • Security Level - Med Low

Firefox  Settings

  • Enter about:config into the Firefox address bar (confirm the info message in case it shows up)
    Search for the preference named security.mixed_content.block_active_content.
    Double-click it and change its value to false.

Chrome Settings

  • Chrome Browser must be started in a mode that allows insecure content.

    Modify the shortcut by adding the - allow-running-insecure-content  switch to it

    so it looks like this:  ..\application\chrome.exe --allow-running-insecure-content

    To do this, edit the properties of the chrome icon as follows:

     

Select Chrome Properties

Right Click Chrome Browser Button

Edit Chrome Properties

BMC Support Resources

Additional Support Centers

Upgrade Assistance

  • The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
    • Explore AMIGO Program ›