Knowledge Base 
Search our Knowledge Base for existing product resolutions, documentation, and FAQs.

Issue Management
Submit New Issue , View/Update Issues ,  View Pending Items ,  and view Email Submission Instructions.

Product Documentation
Find your products in the Supported Product A-Z List to locate technical documentation. View Parameter Information for BMC Performance Manager products.

Licensing and Passwords
Request license keys and product passwords, or purge existing licenses.

Maintenance Renewal and Invoice Inquiries
Submit requests for maintenance, quotes, or outstanding invoices. Review our vendor fact sheet and electronic fund transfer (EFT) information.

Support Offerings
Get more information on Standard and Premier support offerings.

Product Availability and Compatibility
Query product lists for platform availability and compatibility. View withdrawn product lists.

Support Contact Information
Find BMC Contact Information for your location.

My Support Profile
Find login assistance, make password changes, manage support IDs and Server environment information, or modify your Proactive Alert Subscription.

Product Downloads, Patches and Fixes
View and Download available products, patches, PTFs and Fixes. Find FTP and Installation Guides.