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BMC Software Product Support Policies

Our Product Support Policies have changed effective September 1, 2011

Enterprise Systems Management (ESM)

Time-based Support Policy (Effective for Releases from September 1, 2011 to present)
Release-based Support Policy (Effective for Releases from July 17, 2007 to August 31, 2011)

Mainframe Service Management (MSM)

MSM Release-based Support Policy (Revised November 15, 2011)