Submit New Issue , View/Update Issues , View Pending Items , and view Email Submission Instructions.
Find your products in the Supported Product A-Z List to locate technical documentation. View Parameter Information for BMC Performance Manager products.
Product Support Status
Find your products in the Supported Product A-Z List to view their current support status and support lifecycle dates.
Licensing and Passwords
Request license keys and product passwords, or purge existing licenses.
Maintenance Renewal and Invoice Inquiries
Submit requests for maintenance, quotes, or outstanding invoices. Review our vendor fact sheet and electronic fund transfer (EFT) information.
Get more information on Standard and Premier support offerings.
Product Availability and Compatibility
Query product lists for platform availability and compatibility. View withdrawn product lists.
Support Contact Information
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My Support Profile
Find login assistance, view My Account Team , make password changes, manage support IDs and Server environment information, or modify your Proactive Alert Subscription.
Product Downloads, Patches and Fixes
View and Download available products, patches, PTFs and Fixes. Find FTP and Installation Guides.