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Support News

2006 | 2007 | 2008

2008    
21 April     BMC to Secure Product Documentation
25 March     Withdrawal and Availability of Replacement products for SmartDBA Performance for Oracle
11 March     Quarterly Product Change Notification Q4FY08
18 January     Issue Management Improvements
11 January     BMC Proactive Notification Alert Subscription
04 January     Quarterly Product Change Notification Q3FY08
2007    
09 November     Browser and Product Name List Improvements
15 October     BMC Software has a New Knowledge Base Search Capability
01 October     Quarterly Product Change Notification Q2FY08
15 September     BMC Software is Improving the Knowledge Base Search Capabilities
19 August     New Electronic Product Distribution Site for BMC Software Products
14 August     Quarterly Product Change Notification Q1FY08
20 March     Quarterly Product Change Notification Q4FY07
2006    
01 December     U.S. Daylight Saving Time Changes in 2007
16 November    

November 19, 2006 BMC goes live with a new Customer Support Website and support solution that is based upon BMC Remedy technology.
08 November     Quarterly Product Change Notification Q3 FY07
07 August     Quarterly Product Change Notification Q2FY07
02 May     Quarterly Product Change Notification Q1FY07
23 February     Quarterly Product Change Notification Q4FY06
2005    
14 November     Quarterly Product Change Notification Q3FY06
31 August     Quarterly Product Change Notification Q2FY06
17 May     Quarterly Product Change Notification Q1FY06
28 February     Quarterly Product Change Notification Q4FY05
2004    
09 November     Quarterly Product Change Notification Q3FY05
05 July     Quarterly Product Change Notification Q2FY05
05 May     Quarterly Product Change Notification Q1FY05
08 March     Quarterly Product Change Notification Q4FY04
2003    
01 December     Quarterly Product Change Notification Q3FY04
08 May     Quarterly Product Change Notification Q1FY04
25 March     BMC Software Broadens Management Capabilities with Acquisition of IT Masters
11 February     NEW Quarterly Product Change Notification
2002    
01 July     Announcing Striva Support Services Begin July 1, 2002
26 April     Announcing the New Customer Support Survey
21 March     PATROL 7 Delivers a Consistent Experience Across BMC Software Products
01 February     BMC Software Introduces New Standardized 24x7 Support Contract
2001    
15 October     Consolidated Toll-Free Number For North America Customer Support
12 October     Product Availability and Compatibility Updated to Include D/S Products
02 October     New Product Support Policies
27 September     Password Assistance Requests Available Online
05 September     Euro Readiness With BMC Software
22 August     Customer Support News Now Available
22 August     Support Withdrawal Information
22 August     Product Availability & Compatibility Utility



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