Service Descriptions
This page contains the Contract Descriptions for the following Services:
Education
- BMC Education Enterprise Subscription Terms - Current Terms
Common Terms of Use for Packaged Services and Success Subscriptions
- Consulting Services Packaged Services and Success Subscriptions all utilize these common Terms of Use for - Current Terms
Packaged Services
- BMC Applications Managed Service – Foundation Subscription Terms - Current Terms
- BMC Conversion Analysis and Design Service - Current Terms
- BMC Day 2 Operations - Current Terms
- BMC Helix Control-M Starter Service - Current Terms
- BMC Helix Discovery Starter Service - Current Terms
- BMC Mainframe Product Specialist Service - Current Terms
- BMC Project Assurance Service - Current Terms
- BMC Solution Assessment for On-premise Products Service - Current Terms
- BMC Technical Advisory Services - Subscription Terms - Current Terms
- Control-M Implementation Service - Current Terms
- Control-M Managed File Transfer (“MFT”) Enterprise Implementation Service - Current Terms
- Control-M Managed File Transfer (“MFT”) Implementation Service - Current Terms
- Control-M Self Service and Batch Impact Manager Implementation Service - Current Terms
- Control-M Workload Archiving Implementation Service - Current Terms
- Control-M Workload Change Manager Implementation Service - Current Terms
- Mainframe Penetration Test Service - Current Terms
- Mainframe Application Penetration Test Service - Current Terms
- BMC Premium Customer Success Management Service - Current Terms
- BMC Premier Support Management Service – Current Terms
- BMC Premier Support Technical Service – Current Terms
Success Subscriptions
- BMC Success Subscription Accelerate Service Terms - Current Terms
- BMC Success Subscription Enhanced Service Terms - Current Terms
- BMC Success Subscription Essential Service Terms - Current Terms
- BMC Success Subscription Advanced Service Terms - Legacy Terms
- BMC Success Subscription Starter Service Terms – Legacy Terms
Success Subscriptions – Add-ons
- BMC Success Credits Service Terms - Current Terms
Additional Support Centers
Upgrade Assistance
- The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. Explore AMIGO Program ›