Service Descriptions
This page contains the Contract Descriptions for the following Services:
BMC Services
Education
- Control-M Education Enterprise Subscription – Web-Based
- BMC AMI Education Enterprise Subscription – Web-Based
- Control-M Education Individual Subscription – Instructor Led
- BMC AMI Education Individual Subscription – Instructor Led
- Control-M Associate Role Based Education Subscription
- Control-M Specialist Role Based Education Subscription
- Control-M Public Instructor-Led Training (Per Person, Per Day)
- BMC AMI Public Instructor-Led Training (Per Person, Per Day)
Success Subscription - All-in-One Success Offerings
- Control-M Core Success Subscription
- Control-M Standard Success Subscription
- Control-M Gold Success Subscription
- BMC AMI Core Success Subscription
- BMC AMI Standard Success Subscription
- BMC AMI Gold Success Subscription
Success Subscription – Add-ons
Other Subscriptions – Non-Bundled
Partner Subscriptions
Packaged Services
- Control-M Starter Service
- Control-M Project Assurance Service
- Control-M Implementation Service
- Control-M Self Service and Batch Impact Manager Implementation Service
- Control-M Managed File Transfer (“MFT”) Enterprise Implementation Service
- Control-M Managed File Transfer (“MFT”) Implementation Service
- Control-M Workload Archiving Implementation Service
- Control-M Workload Change Manager Implementation Service
- Control-M Access to Support Account Manager Service
- BMC AMI Access to Support Account Manager Service
- Control-M Solution Assessment for On-premises Products Service
- BMC AMI Solution Assessment for On-premises Products Service
- BMC Conversion Analysis and Design Service
- BMC AMI Project Assurance Service
- BMC AMI Access to Senior Security Consultant Service
- BMC Mainframe Product Specialist Service
- Mainframe Penetration Test Service
- BMC Mainframe Application Penetration Test Service
Legacy Terms:
- BMC Applications Managed Service – Foundation Subscription Terms
- BMC Day 2 Operations
- BMC Project Assurance Service
- BMC Solution Assessment for On-premise Products Service
- BMC Technical Advisory Services - Subscription Terms
- BMC Premier Support Management Service
- BMC Premier Support Technical Service
Success Subscriptions
- BMC Success Subscription Accelerate Service Terms
- BMC Success Subscription Enhanced Service Terms
- BMC Success Subscription Essential Service Terms
- BMC Success Subscription Advanced Service Terms
- BMC Success Subscription Starter Service Terms
Success Subscriptions – Add-on
Additional Support Centers
Upgrade Assistance
- The BMC Assisted Migration Offering (BMC Concierge Upgrade Support) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. Explore BMC Concierge Upgrade Support Program ›