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Service Descriptions

This page contains the Contract Descriptions for the following Services:


Packaged Services

Consulting Services Packaged Services all utilize these common Terms of Use for - Current Terms

  • BMC Applications Managed Service – Foundation Subscription Terms - Current Terms
  • BMC Compuware ISPW Migration Service – (Small, Medium, Large) - Current Terms
  • BMC Day 2 Operations - Current Terms
  • BMC Helix Control-M Starter Service - Current Terms
  • BMC Project Assurance Service - Current Terms
  • BMC Solution Assessment for On-premise Products Service - Current Terms
  • BMC Technical Advisory Services - Subscription Terms - Current Terms
  • Control-M Implementation Service - Current Terms
  • Control-M Managed File Transfer (“MFT”) Enterprise Implementation Service - Current Terms
  • Control-M Managed File Transfer (“MFT”) Implementation Service - Current Terms
  • Control-M Self Service and Batch Impact Manager Implementation Service - Current Terms
  • Control-M Workload Archiving Implementation Service - Current Terms
  • Control-M Workload Change Manager Implementation Service - Current Terms
  • ESM and zOS Security Assessment Service - Current Terms
  • Mainframe Infrastructure Solution Assessment Service - Current Terms
  • Mainframe Penetration Test Service - Current Terms
  • Mainframe SWIFT Assessment Service - Current Terms

Success Subscriptions

Additional Support Centers

Upgrade Assistance

  • The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”.
  • Explore AMIGO Program ›