Service Descriptions
This page contains the Contract Descriptions for the following Services:
BMC Services
Education
- BMC Education Enterprise Subscription Terms Current Terms
- Control-M SaaS Education Subscription Terms Current Terms
- Control-M Associate Role Based Education Subscription Terms: Current Terms
- Control-M Specialist Role Based Education Subscription Terms: Current Terms
- BMC AMI Associate Role Based Education Subscription Terms: Current Terms
Common Terms of Use for Packaged Services and Success Subscriptions
- BMC Consulting Services Packaged Services and Success Subscriptions all utilize these common Terms of Use for Current Terms
Packaged Services
- BMC AMI Customer Success Management Service - Current Terms
- Control-M Customer Success Management Service - Current Terms
- BMC Conversion Analysis and Design Service - Current Terms
- BMC AMI Solution Assessment for On-premise Products Service Current Terms
- BMC Mainframe Product Specialist Service - Current Terms
- BMC AMI Project Assurance Service Current Terms
- Mainframe Penetration Test Service - Current Terms
- BMC Mainframe Application Penetration Test Service - Current Terms
- BMC AMI Technical Advisory Service Subscription Current Terms
- Control-M Day 2 Operations Service Current Terms
- Control-M Solution Assessment for On-premise Products Service Current Terms
- Control-M Starter Service Current Terms
- Control-M Project Assurance Service Current Terms
- Control-M Implementation Service - Current Terms
- Control-M Managed File Transfer (“MFT”) Enterprise Implementation Service - Current Terms
- Control-M Managed File Transfer (“MFT”) Implementation Service - Current Terms
- Control-M Self Service and Batch Impact Manager Implementation Service - Current Terms
- Control-M Workload Archiving Implementation Service - Current Terms
- Control-M Workload Change Manager Implementation Service - Current Terms
- Control-M Applications Managed Service - Foundation Subscription Current Terms
- Control-M Technical Advisory Service Subscription Current Terms
Success Subscriptions
- Control-M Core Success Subscription Current Terms
- Control-M Standard Success Subscription Current Terms
- Control-M Gold Success Subscription Current Terms
- BMC AMI Core Success Subscription Current Terms
- BMC AMI Standard Success Subscription Current Terms
- BMC AMI Gold Success Subscription Current Terms
Success Subscriptions – Add-ons
- BMC Success Credit Terms Current Terms
BMC Helix Services
Education
- BMC Helix Education Enterprise Subscription Terms - Current Terms
Common Terms of Use for Packaged Services and Success Subscriptions
- BMC Helix Consulting Services Packaged Services and Success Subscriptions all utilize these common Terms of Use for - Current Terms
Packaged Services
- BMC Helix Day 2 Operations Service - Current Terms
- BMC Helix Solution Assessment for On-premise Products Service - Current Terms
- BMC Helix Discovery Starter Service - Current Terms
- BMC Helix Project Assurance Service - Current Terms
- BMC Helix Applications Managed Service - Foundation Subscription Current Terms
- BMC Helix Premium Customer Success Management Service Subscription - Current Terms
- BMC Helix Technical Advisory Service Subscription - Current Terms
- BMC Helix Premier Support Management Service - Current Terms
- BMC Helix Premier Support Technical Service - Current Terms
Success Subscriptions
- BMC Helix Success Subscription Essential Service - Current Terms
- BMC Helix Service Management or Operations Management Success Subscription - Current Terms
- BMC Helix ServiceOps Success Subscription - Current Terms
Success Subscriptions – Add-ons
- BMC Helix Success Credits Service Terms - Current Terms
Legacy Terms:
Packaged Services
- BMC Applications Managed Service – Foundation Subscription Terms - Legacy Terms
- BMC Day 2 Operations - Legacy Terms
- BMC Helix Control-M Starter Service - Legacy Terms
- BMC Helix Discovery Starter Service - Legacy Terms
- BMC Project Assurance Service - Legacy Terms
- BMC Solution Assessment for On-premise Products Service - Legacy Terms
- BMC Technical Advisory Services - Subscription Terms - Legacy Terms
- BMC Premier Support Management Service – Legacy Terms
- BMC Premier Support Technical Service – Legacy Terms
Success Subscriptions
- BMC Success Subscription Accelerate Service Terms - Legacy Terms
- BMC Success Subscription Enhanced Service Terms - Legacy Terms
- BMC Success Subscription Essential Service Terms - Legacy Terms
- BMC Success Subscription Advanced Service Terms - Legacy Terms
- BMC Success Subscription Starter Service Terms – Legacy Terms
Success Subscriptions – Add-ons
- BMC Success Credits Service Terms - Legacy Terms
Additional Support Centers
Upgrade Assistance
- The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. Explore AMIGO Program ›