Issue and Defect Management
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Issue Management

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Open a ticket for your issue.
Open your issue using Email
Follow these instructions for a simplified way to submit your issues via Email.
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Find information on or track the progress of existing issues and defects created by you.
PTFs, FTP Guide & Installation
Find out how to use FTP Files to send or receive documents, download PTFs, locate Fix Packs and Installation Guides.
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View known Remedy product defects.

    

 

Additional Support Centers

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  Service Desk Express (Magic)
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