Case and Defect Management
Tools for Cases and Defect Management
Create a new Case for a BMC product.
All defects related to Cases to which you have access can be found in the Manage Your Cases section of Support Central. If a Defect is associated with a Case, it will be listed in a section labeled Defects/RFEs/CARs located between the Case details and the Case Updates section. Clicking a Defect ID will provide relevant information about the Defect, such as the status and a brief summary.
- The BMC Assisted Migration Offering (AMIGO) program is designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. Explore AMIGO Program ›