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“In today’s society, customers expect ‘instant service‘; this means that when they request something, they now expect it in minutes or hours instead of days or weeks.”
BMC technology drives digital innovation from mainframe, to mobile, to cloud and beyond.
Vodafone, the world’s second largest mobile carrier, delivers best-in-class self-service IT to 150,000 employees worldwide with BMC MyIT
Large global bank boosts service quality and cuts outsourcing with superior performance management