Supporting DevOps while increasing service quality

In 2021, modern digital success runs on converged ITSM-ITOM and intelligent automation. Today’s IT organizations are applying data analytics across integrated service management and operations management processes, technologies, and teams to deliver new services and maintain the best possible customer experience. Read this 2nd annual research report to learn how leading companies are:

• Applying AI in use cases including predictive alerting, root cause analysis, and event prioritization
• Transforming change management from a brake to an enabler of digital success
• Using DevOps frameworks to realize DevOps innovation at speed, scale, and quality