Explore Trends in ITSM-ITOM Convergence “Driving DevOps Success with Intelligent Automation and Analytics”

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Supporting DevOps while increasing service quality

In 2021, modern digital success runs on converged ITSM-ITOM and intelligent automation. Today’s IT organizations are applying data analytics across integrated service management and operations management processes, technologies, and teams to deliver new services and maintain the best possible customer experience. Read this 2^nd annual research report to learn how leading companies are:

Applying AI in use cases including predictive alerting, root cause analysis, and event prioritization
Transforming change management from a brake to an enabler of digital success
Using DevOps frameworks to realize DevOps innovation at speed, scale, and quality

Explore Trends in ITSM-ITOM Convergence “Driving DevOps Success with Intelligent Automation and Analytics”

All fields are required except where noted.

Supporting DevOps while increasing service quality

BMC helps customers run and reinvent their businesses to succeed in new and better ways.