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Experience predictive service management with BMC Helix ITSM
BMC Helix ITSM delivers modern, intelligent ITIL® 4 certified ITSM solutions that are fast, accurate, and cost-effective, whether you want to operate in the cloud, a hybrid model, or a data center. Everywhere. Every time. For every user.
Use cases include:
- Real-time Incident Correlation
- Proactive Problem Management
- Major Incident Management
- Incident Management Process
- Manage Change Process
- Security Incident Handling